SurveyMonkey Powered Online Survey

Tender Submissions Feedback Form

Thank you for taking the time to carryout our short survey. The reason we are asking you to do this survey is to help maintain our Quality Accreditation in accordance with AS/NZS ISO 9001:2008
One of the most important monitoring processes is the monitoring and measuring the Customer Satisfaction toward our organisation.
ISO 9001 identifies the Customer Satisfaction as one of the measurements of performance of the Quality Management System. This is to understand whether the organisation is able to meet the customer requirements.
Customer Satisfaction data is a key measurement indicating how our QMS is performing.

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* 1. Company Name:

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* 2. Contact Name:

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* 3. Phone No/ Email:

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* 4. Estimate Title:

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* 5. Tender No

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* 6. Please providing a rating for our services in the following areas.

	Excellent	Good	Average	Poor
Estimate supplied on time	Estimate supplied on time Excellent	Estimate supplied on time Good	Estimate supplied on time Average	Estimate supplied on time Poor
Estimate provided as requested	Estimate provided as requested Excellent	Estimate provided as requested Good	Estimate provided as requested Average	Estimate provided as requested Poor
Communication - Was the scope clearly covered and were you happy with the follow up received	Communication - Was the scope clearly covered and were you happy with the follow up received Excellent	Communication - Was the scope clearly covered and were you happy with the follow up received Good	Communication - Was the scope clearly covered and were you happy with the follow up received Average	Communication - Was the scope clearly covered and were you happy with the follow up received Poor
Price	Price Excellent	Price Good	Price Average	Price Poor

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* 7. Would you recommend us to others?

Yes

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* 8. Would you use us again?

Yes

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* 1. Company Name:

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* 2. Contact Name:

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* 3. Phone No/ Email:

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* 4. Estimate Title:

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* 5. Tender No

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* 6. Please providing a rating for our services in the following areas.

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* 7. Would you recommend us to others?

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* 8. Would you use us again?

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* 9. Do you have any suggestions that would improve our product or service or any other comments