Share Your ESA Website Experience

Question Title

* 1. What is your role?

ESA Ambassador

ESA BIC or another business incubator Manager

ESA PhiLab Manager

ESA staff

ESA Technology Broker or external technology transfer expert

Entrepreneur or Innovator (not yet affiliated with ESA)

Investor or funding organisation

Large industry partner or ESA contractor

Representative of a European national space body

Research institution or university

Small and Medium-sized Enterprise (SME)

Startup

Other (please specify)

Question Title

* 2. What is your primary goal when engaging with this ESA webpage?
Select all that apply

Explore partnership or investment opportunities

Understand how to navigate ESA programmes

Learn how ESA supports sustainability

Access funding or support

Learn about ESA’s work in a specific industry sector

Discover space-based technologies for my industry

Apply to an incubation or acceleration programme

Other (please specify)

Question Title

* 3. Based on your goals, how difficult or easy is it to find the information you need on ESA’s website?

Very difficult

Difficult

Neutral

Easy

Very easy

N/A

Very difficult

Difficult

Neutral

Easy

Very easy

N/A

Question Title

* 4. (Optional) What challenges have you encountered (or expect to encounter) with the ESA website?
(e.g., too much jargon, difficult navigation etc.)

Question Title

* 5. How do you typically look for information about ESA services?
Select all that apply

Search ESA websites

Ask contacts within ESA or partner networks

Access ESA documentation or directories (e.g., ESA STAR)

Attend webinars or events

Use external search engines (Google, Bing, etc.)

Contact my national space body or representative

Social Media (e.g., LinkedIn)

Discuss with ESA activity manager or local representative (e.g., Ambassador, BIC, Technology Broker or PhiLab)

Other (please specify)

Question Title

* 6. When looking for ESA support, which information is most important to you?
Rank from most to least important

Eligibility criteria
Real-world success stories
Types of support available
Application deadlines
Application process
Application documents
Industry-specific space use cases
Investment opportunities
Contact points

Question Title

* 7. What would improve your experience with the ESA website?
Select up to 3

Personalised content based on my role

Direct chat or contact with ESA staff

Ability to save/bookmark relevant content

Case studies and industry success stories

Programme guided selector (tailored funding recommendations)

Step-by-step onboarding or getting started guide

Searchable directory of companies, investors, etc.

Clear roadmap through ESA programmes

Visual timeline of application process

Accessibility features (e.g., dark mode, multilingual support, responsive screen etc.)

Other (please specify)

Question Title

* 8. (Optional) What would a successful experience on the ESA website look like for you?

You can describe ideal features, content, support, or anything else—not listed above—that would help you achieve your goals

Share Your ESA Website Experience

Question Title

* 1. What is your roleSelect the option that best describes your current or desired role with the European Space Agency.?

Question Title

* 2. What is your primary goal when engaging with this ESA webpage?Select all that apply

Question Title

* 3. Based on your goals, how difficult or easy is it to find the information you need on ESA’s website?

Question Title

* 4. (Optional) What challenges have you encountered (or expect to encounter) with the ESA website? (e.g., too much jargon, difficult navigation etc.)

Question Title

* 5. How do you typically look for information about ESA services?Select all that apply

Question Title

* 6. When looking for ESA support, which information is most important to you?Rank from most to least important

Question Title

* 7. What would improve your experience with the ESA website?Select up to 3

Question Title

* 8. (Optional) What would a successful experience on the ESA website look like for you?You can describe ideal features, content, support, or anything else—not listed above—that would help you achieve your goals

Question Title

* 9. In which country are you primarily based?

* 1. What is your role?

* 2. What is your primary goal when engaging with this ESA webpage?
Select all that apply

* 4. (Optional) What challenges have you encountered (or expect to encounter) with the ESA website?
(e.g., too much jargon, difficult navigation etc.)

* 5. How do you typically look for information about ESA services?
Select all that apply

* 6. When looking for ESA support, which information is most important to you?
Rank from most to least important

* 7. What would improve your experience with the ESA website?
Select up to 3

* 8. (Optional) What would a successful experience on the ESA website look like for you?

You can describe ideal features, content, support, or anything else—not listed above—that would help you achieve your goals