Laneway Counselling 

Client Feedback

At Laneway Counselling we are looking for ways to ensure our services meet the needs of our clients and that we maintain our values of providing timely, accessible and quality service to our clients. We would appreciate if you would take a few minutes to tell us about your experience. Your participation is anonymous, voluntary and will not effect your treatment at Laneway Counselling, Thanks
1.How likely are you to recommend Laneway Counselling
Very Unlikely
Unlikely
Unsure
Likely
Very Likely
2.How comfortable did you find the space at Laneway Counselling?
Not at all comfortable
Uncomfortable
Unsure
Comfortable
Very Comfortable
3.The reception staff were informative and helpful?
Very unhelpful
Unhelpful
Unsure
Helpful
Very helpful
4.Did you feel like your counsellor was prepared for your appointments?
Very unprepared
Unprepared
Unsure
Prepared
Very prepared
5.I feel like I was matched with a counsellor who was a good fit for my needs?
Strongly disagree
Disagree
Unsure
Agree
Strongly agree
6.My counsellor understood my concerns
Strongly disagree
Disagree
Unsure
Agree
Strongly agree
7.Therapy has helped improve the quality of my life?
Strongly disagree
Disagree
Unsure
Agree
Strongly agree
8.Suggestions for improvement
9.Areas of strength