Easy Holidays Agent Rating Survey 2 Completing this super-quick survey allows us to continually improve our service to you. Thank you! Question Title * 1. Please advise your membership number with Easy Holidays. Question Title * 2. Which Member First Agent did you recently deal with? Ashleen Ashveta (Ash) Carmen Denelise Melicia Monique Simone Sindy Sumika Tenille Zain Zama Question Title * 3. Please rate your interaction with our Member First Agent 5/5 Supreme! 3/5 Average 2/5 Below Average Was our Agent professional, friendly and polite? Was our Agent professional, friendly and polite? 5/5 Supreme! Was our Agent professional, friendly and polite? 3/5 Average Was our Agent professional, friendly and polite? 2/5 Below Average Was our Agent knowledgeable in terms of vacation destinations? Was our Agent knowledgeable in terms of vacation destinations? 5/5 Supreme! Was our Agent knowledgeable in terms of vacation destinations? 3/5 Average Was our Agent knowledgeable in terms of vacation destinations? 2/5 Below Average Did our Agent have a good understanding of the Easy Holidays product? Did our Agent have a good understanding of the Easy Holidays product? 5/5 Supreme! Did our Agent have a good understanding of the Easy Holidays product? 3/5 Average Did our Agent have a good understanding of the Easy Holidays product? 2/5 Below Average Please provide an overall rating of our Agent Please provide an overall rating of our Agent 5/5 Supreme! Please provide an overall rating of our Agent 3/5 Average Please provide an overall rating of our Agent 2/5 Below Average If you rated below average, please advise why? Question Title * 4. How quickly did our Agent resolve your query / request? Extremely quickly. I am impressed! Quickly. It took longer than I expected It took an unacceptably long period of time. I am unhappy. Other (please specify in comment field below) Question Title * 5. Are you satisfied with the outcome of your query / request? The outcome was perfect The outcome was acceptable The outcome was not entirely acceptable Other (please specify in comment field below) Question Title * 6. Do you have any general feedback on the Agent you interacted with? Done
