Term 4, 2017 - Gawler Aquatic Centre - Learn to Swim Program Survey

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* 2. Please select your age range

Under 18

18-25

26-35

36-45

46-55

56-65

66+

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* 3. On average how frequently do you/your family use the Gawler Aquatic Centre?

Daily

Twice or more per week

Weekly

Fortnightly

Monthly

Less than monthly

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* 4. How far do you travel to use the Gawler Aquatic Centre?

0-5km

6-11km

12-15km

15km+

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* 5. Please select your Suburb/Postcode

If other, please state your suburb and postcode

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* 6. What best describes the way you/your family use the Gawler Aquatic Centre?

Casual/Recreational

Lap swimming

Learn to Swim (Lessons)

Visiting or Spectating

Swimming Clubs or Squads

Birthday Parties or End of season/year break ups

Group Exercise (i.e Aquaerobics)

Other (please comment below)

Other (please specify)

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* 7. Please rate the following services at the Gawler Aquatic Centre

	Needs Improvement	Below Average	Average	Above Average	Excellent
Water Clarity	Water Clarity Needs Improvement	Water Clarity Below Average	Water Clarity Average	Water Clarity Above Average	Water Clarity Excellent
Customer Service	Customer Service Needs Improvement	Customer Service Below Average	Customer Service Average	Customer Service Above Average	Customer Service Excellent
Kiosk Food	Kiosk Food Needs Improvement	Kiosk Food Below Average	Kiosk Food Average	Kiosk Food Above Average	Kiosk Food Excellent
Car Parking	Car Parking Needs Improvement	Car Parking Below Average	Car Parking Average	Car Parking Above Average	Car Parking Excellent
Changing Rooms, Toilets and Showers	Changing Rooms, Toilets and Showers Needs Improvement	Changing Rooms, Toilets and Showers Below Average	Changing Rooms, Toilets and Showers Average	Changing Rooms, Toilets and Showers Above Average	Changing Rooms, Toilets and Showers Excellent
Pool Supervision (Lifeguarding)	Pool Supervision (Lifeguarding) Needs Improvement	Pool Supervision (Lifeguarding) Below Average	Pool Supervision (Lifeguarding) Average	Pool Supervision (Lifeguarding) Above Average	Pool Supervision (Lifeguarding) Excellent
Diving Board	Diving Board Needs Improvement	Diving Board Below Average	Diving Board Average	Diving Board Above Average	Diving Board Excellent
Seating and Shaded Areas	Seating and Shaded Areas Needs Improvement	Seating and Shaded Areas Below Average	Seating and Shaded Areas Average	Seating and Shaded Areas Above Average	Seating and Shaded Areas Excellent
Value for Money	Value for Money Needs Improvement	Value for Money Below Average	Value for Money Average	Value for Money Above Average	Value for Money Excellent

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* 8. How many seasons have you/your children been enrolled in the Learn to Swim Program at the Gawler Aquatic Centre?

1 Season

2 Seasons

3 Seasons

4 Seasons

5+ Seasons

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* 9. How many children/adults did you have enrolled in our Learn to Swim Program at the Gawler Aquatic Centre

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* 10. Please rate the following aspects of the Learn to Swim Program at the Gawler Aquatic Centre

	Needs Improvement	Below Average	Average	Above Average	Excellent
Enrolment Process	Enrolment Process Needs Improvement	Enrolment Process Below Average	Enrolment Process Average	Enrolment Process Above Average	Enrolment Process Excellent
Student Progression	Student Progression Needs Improvement	Student Progression Below Average	Student Progression Average	Student Progression Above Average	Student Progression Excellent
Instructor Performance	Instructor Performance Needs Improvement	Instructor Performance Below Average	Instructor Performance Average	Instructor Performance Above Average	Instructor Performance Excellent
Communication	Communication Needs Improvement	Communication Below Average	Communication Average	Communication Above Average	Communication Excellent
Assessment Feedback (Tips for Improvement)	Assessment Feedback (Tips for Improvement) Needs Improvement	Assessment Feedback (Tips for Improvement) Below Average	Assessment Feedback (Tips for Improvement) Average	Assessment Feedback (Tips for Improvement) Above Average	Assessment Feedback (Tips for Improvement) Excellent
Personal Contact (Face to Face Communication)	Personal Contact (Face to Face Communication) Needs Improvement	Personal Contact (Face to Face Communication) Below Average	Personal Contact (Face to Face Communication) Average	Personal Contact (Face to Face Communication) Above Average	Personal Contact (Face to Face Communication) Excellent
Class Sizes	Class Sizes Needs Improvement	Class Sizes Below Average	Class Sizes Average	Class Sizes Above Average	Class Sizes Excellent

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* 11. Instructor Name - Child 1 (this section will be repeat itself for parents with multiple children in the program)

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* 12. Instructor Feedback - Child 1 Feedback will be kept anonymous

	Needs Improvement	Below Average	Average	Above Average	Excellent
Attendance - level of consistency from your instructors attendance	Attendance - level of consistency from your instructors attendance Needs Improvement	Attendance - level of consistency from your instructors attendance Below Average	Attendance - level of consistency from your instructors attendance Average	Attendance - level of consistency from your instructors attendance Above Average	Attendance - level of consistency from your instructors attendance Excellent
Communication with Student - instructors ability to communicate with your child	Communication with Student - instructors ability to communicate with your child Needs Improvement	Communication with Student - instructors ability to communicate with your child Below Average	Communication with Student - instructors ability to communicate with your child Average	Communication with Student - instructors ability to communicate with your child Above Average	Communication with Student - instructors ability to communicate with your child Excellent
Enjoyment and Enthusiasm - was the class taught with enthusiasm and enjoyment	Enjoyment and Enthusiasm - was the class taught with enthusiasm and enjoyment Needs Improvement	Enjoyment and Enthusiasm - was the class taught with enthusiasm and enjoyment Below Average	Enjoyment and Enthusiasm - was the class taught with enthusiasm and enjoyment Average	Enjoyment and Enthusiasm - was the class taught with enthusiasm and enjoyment Above Average	Enjoyment and Enthusiasm - was the class taught with enthusiasm and enjoyment Excellent
Control of Class - did the instructor demonstrate an ability to manage disruptive behaviour	Control of Class - did the instructor demonstrate an ability to manage disruptive behaviour Needs Improvement	Control of Class - did the instructor demonstrate an ability to manage disruptive behaviour Below Average	Control of Class - did the instructor demonstrate an ability to manage disruptive behaviour Average	Control of Class - did the instructor demonstrate an ability to manage disruptive behaviour Above Average	Control of Class - did the instructor demonstrate an ability to manage disruptive behaviour Excellent
Student Development and Progression - did you feel the instructor contributed to your childs progression and development this term	Student Development and Progression - did you feel the instructor contributed to your childs progression and development this term Needs Improvement	Student Development and Progression - did you feel the instructor contributed to your childs progression and development this term Below Average	Student Development and Progression - did you feel the instructor contributed to your childs progression and development this term Average	Student Development and Progression - did you feel the instructor contributed to your childs progression and development this term Above Average	Student Development and Progression - did you feel the instructor contributed to your childs progression and development this term Excellent
Technical Knowledge - Practical demonstration of teaching skills, including the preparation and variety of lesson plans	Technical Knowledge - Practical demonstration of teaching skills, including the preparation and variety of lesson plans Needs Improvement	Technical Knowledge - Practical demonstration of teaching skills, including the preparation and variety of lesson plans Below Average	Technical Knowledge - Practical demonstration of teaching skills, including the preparation and variety of lesson plans Average	Technical Knowledge - Practical demonstration of teaching skills, including the preparation and variety of lesson plans Above Average	Technical Knowledge - Practical demonstration of teaching skills, including the preparation and variety of lesson plans Excellent

Instructor Feedback - Child 1 - Feedback will remain anonymous. It will be used as a collective to develop and improve our staff

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* 13. Please make any additional comments about the Gawler Aquatic Centre and it's Learn to Swim Program. To be eligible for the prize (Season Pass or Term of Swimming Lessons) please leave your first name and a contact number in this section.

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* 1. Please select your gender

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* 2. Please select your age range

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* 3. On average how frequently do you/your family use the Gawler Aquatic Centre?

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* 4. How far do you travel to use the Gawler Aquatic Centre?

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* 5. Please select your Suburb/Postcode

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* 6. What best describes the way you/your family use the Gawler Aquatic Centre?

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* 7. Please rate the following services at the Gawler Aquatic Centre

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* 8. How many seasons have you/your children been enrolled in the Learn to Swim Program at the Gawler Aquatic Centre?

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* 9. How many children/adults did you have enrolled in our Learn to Swim Program at the Gawler Aquatic Centre

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* 10. Please rate the following aspects of the Learn to Swim Program at the Gawler Aquatic Centre

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* 11. Instructor Name - Child 1 (this section will be repeat itself for parents with multiple children in the program)

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* 12. Instructor Feedback - Child 1 Feedback will be kept anonymous

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* 13. Please make any additional comments about the Gawler Aquatic Centre and it's Learn to Swim Program. To be eligible for the prize (Season Pass or Term of Swimming Lessons) please leave your first name and a contact number in this section.