Client Satisfaction Survey

Question Title

* 1. Which of the services of Innisfail Youth and Family Care inc did you use

Youth Shelter

Youth Support Service

DV Support Service

Wet Tropics Community Housing

Emergency Relief Service

Crisis Accommodation

Youth Recreation Centre

Question Title

* 2. How likely is it that you would recommend this service to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 3. How well did our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 4. Were Staff helpful, respectful and informative?

Yes

If 'No' (please specify)

Question Title

* 5. What suggestions do you have for improving the service you received?

Question Title

* 6. How responsive have we been to your questions or concerns ?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 7. How long have you been a client of our organisation?

This is my first visit

Less than six months

Six months to a year

1 - 2 years

3 or more years

Question Title

* 8. If you were again in need, how likely would it be, that you would call us again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Client Satisfaction Survey

Question Title

* 1. Which of the services of Innisfail Youth and Family Care inc did you use

Question Title

* 2. How likely is it that you would recommend this service to a friend or colleague?

Question Title

* 3. How well did our services meet your needs?

Question Title

* 4. Were Staff helpful, respectful and informative?

Question Title

* 5. What suggestions do you have for improving the service you received?

Question Title

* 6. How responsive have we been to your questions or concerns ?

Question Title

* 7. How long have you been a client of our organisation?

Question Title

* 8. If you were again in need, how likely would it be, that you would call us again?

Question Title

* 9. Do you have any other comments, questions, or concerns?