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Client Satisfaction Survey
1.
Which of the services of Innisfail Youth and Family Care inc did you use
Youth Shelter
Youth Support Service
DV Support Service
Wet Tropics Community Housing
Emergency Relief Service
Crisis Accommodation
Youth Recreation Centre
2.
On a scale of 0 to 10,
How likely is it that you would recommend this service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
3.
How well did our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
4.
Were Staff helpful, respectful and informative?
Yes
No
If 'No' (please specify)
5.
What suggestions do you have for improving the service you received?
6.
How responsive have we been to your questions or concerns ?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
7.
How long have you been a client of our organisation?
This is my first visit
Less than six months
Six months to a year
1 - 2 years
3 or more years
8.
If you were again in need, how likely would it be, that you would call us again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
9.
Do you have any other comments, questions, or concerns?
Current Progress,
0 of 9 answered
