Customer Feedback Survey Customer Feedback Survey Question Title * 1. When visiting CAPLP do you feel welcomed? Yes No N/A Other (please specify) Question Title * 2. Are CAPLP offices and classrooms clean and easy to access? Yes No N/A Other (please specify) Question Title * 3. Are you treated with respect by CAPLP employees and volunteers? Yes No N/A Other (please specify) Question Title * 4. Have you received help in a timely manner? Yes No N/A Other (please specify) Question Title * 5. Do you receive the information and services you needed? Yes No N/A Other (please specify) Question Title * 6. Are you provided with information about other services available at CAPLP? Yes No N/A Other (please specify) Question Title * 7. Would you recommend CAPLP to a friend or family member? Yes No N/A Other (please specify) Question Title * 8. Which of the following services does your family currently access? (select all that apply) Child Care/Child Care Aware Head Start/Early Head Start Transportation Assistance/Rural Routes Housing/Utility Bill Assistance Food Assistance Financial Management/Budgeting/Homebuyer Education Refugee Resettlement Services Health Insurance/MNSure/Medicare Counseling Whole Family Services Career Connect/Workforce Assistance Senior Services VITA Tax Site Question Title * 9. Has there been a time when you needed help and there were not any services in our community available? If so, please list services below. Question Title * 10. Select one item that you feel would help you the most in your journey to become financially stable. High-Quality, Affordable Child Care Living Wage Employment Reliable Transportation Affordable Housing Training/Education Coach or Mentor Other (please specify) Question Title * 11. Any additional comments, concerns or feedback for our team? Question Title * 12. I am (check all that apply) A current customer of CAPLP programs or services I have utilized CAPLP programs in the past I am a member of the communities served by CAPLP I work for a partner organization that works with CAPLP Other (please specify) Question Title * 13. What county do you live in? Clay County Wilkin County Other Question Title * 14. What age groups are part of your household? (Check all that apply) Under 5 6-10 11-17 18-24 25-44 45-64 65+ Question Title * 15. What is your racial or ethnic identity? (Select all that apply.) African-American/Black East Asian Hispanic/Latinx Middle Eastern American Indian/Alaskan Native Pacific Islander South Asian Southeast Asian White Other (please specify) Done
