How are you reconnecting with your customers? Question Title * 1. How are you reconnecting with your customers? (check all that apply) Social Media Webinars Tradeshows Customer Appreciation Events Email Campaigns Direct Mail Telephone Face-to-Face Meetings Virtual Meetings Other (please specify) Question Title * 2. In the next six months, what is your top priority for reconnecting with customers? Increased onsite operating capacity Shift some or all business operations online Offer discounts or other sales promotions Hire more staff (sales, customer service, etc.) Don’t need to change anything — business operating normally Organize virtual events/conferences Invest more in social media Give back to the community (e.g. take part in programs to help those who suffered during the pandemic). Other (please specify) Question Title * 3. Do you expect your business to return to normal operations, and if so, when? Within one month 2-3 months 4-6 months More than 6 months Operations didn’t change during pandemic I don’t expect my business to return to normal operations Question Title * 4. Do you have a story about your business you’d like to share? We’d love to hear it! Question Title * 5. If you provided a story and would like to be considered for our SMB Podcast series, please let us know who you are. (OPTIONAL) Name Company Country Email Address Phone Number Done