Fairfax County Fire and Rescue Department Customer Survey Question Title 1. Please select the nature of your interaction with Fairfax County FRD: Emergency Medical Response Fire Suppression Emergency Community Outreach Request information by phone Other service Other (please specify) Question Title 2. When was your interaction with Fairfax County FRD Date / Time Date Question Title 3. I received prompt service from Fairfax County FRD. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Question Title 4. The Fairfax County FRD employee who assisted me had a professional appearance. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Question Title 5. The Fairfax County FRD employee who assisted me was professional. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Question Title 6. The Fairfax County FRD employee who assisted me was courteous Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Question Title 7. The Fairfax County FRD employee who assisted me was very knowledgeable and helpful. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Question Title 8. My need/request was served during my interaction with Fairfax County FRD Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree N/A Question Title 9. Additional information to share. (Example: unit or employee designation number: details of encounter) If you would like to be contacted by a Fairfax County FRD representative please leave your contact information below. (250 word max) Done