As we work to promote, protect, and preserve the health and well-being of our community, we want to hear from YOU.

Take the following survey to tell us about your experience with the Welfare Department at the City of Nashua Division of Public Health and Community Services. This information will help us identify our strengths and areas to improve upon.

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* You recently applied to the Nashua Welfare Department for assistance.  What assistance were you seeking (please choose all that apply)?

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* Please rate the ease of the application process below.
Number 1 being very difficult and 5 being very easy. 

Very difficult Neither difficult nor easy Very easy
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i We adjusted the number you entered based on the slider’s scale.

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* Were you able to get the assistance you were seeking?

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* Were you able to attend your appointment? 

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* If you did not attend your appointment, why not? (Check all that apply)

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* Did you complete electronic forms to submit paperwork?

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* Please rate the helpfulness of the staff in the Welfare Department.
Number 1 being not at all helpful and 5 being very helpful.

Not at all helpful Neither helpful nor unhelpful Very helpful
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i We adjusted the number you entered based on the slider’s scale.

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* Did staff provide you with other resources outside of the Welfare Department?

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* What are some things the Welfare Department could improve upon?

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* Please rate your overall interaction with the Welfare Department.
Number 1 being very negative and 5 being very positive. 

Very negative Neither negative nor positive Very positive
Clear
i We adjusted the number you entered based on the slider’s scale.

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* Do you have any comments, questions or concerns?

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