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Community Emergency Services Needs Survey

York Area United Fire and Rescue (YAUFR) is the fire and rescue service provider for Manchester Township, Springettsbury Township, and Spring Garden Township. As a member of the community served by YAUFR, we would like your input and feedback on our services. Please answer the following questions to help us ensure that we are providing the best possible public safety and emergency response services.

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* 1. Where do you live?

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* 2. What is your zip code?

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* 3. Have you used YAUFR Services? If you have used YAUFR services, which services have you used?

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* 4. What is your overall satisfaction with the manner in which YAUFR supports your neighborhood and community?

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* 5. Do you feel confident YAUFR will provide the fire and rescue services needed by your family?

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* 6. Out of all the services provided by YAUFR, which are most important to you? (check all that apply)

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* 7. If you are having an emergency, how long would you expect to wait for emergency services to arrive?

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* 8. How quickly does YAUFR respond to requests for help from people living in your neighborhood?

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* 9. Please rate the quality of the following YAUFR services?

  Excellent Very Good Good Poor Don't Know
Fire suppression services
Emergency medical services
Fire prevention and education
Disaster preparedness
Community outreach and engagement
Risk Reduction (investigations, code enforcement, plan review)

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* 10. What specific improvements or enhancements would you like to see in YAUFR services?

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* 11. YAUFR does not provide transport EMS services, only non-transport EMS support. Are you satisfied with your current quality of care from contracted EMS services?

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* 12. Are there additional emergency response, public safety, or safety related education services, YAUFR should be providing to our communities?

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* 13. Survey Respondent (what best describes your perspective):

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* 14. What is your age?

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* 15. What is your gender?

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* 16. What is your approximate average household income?

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* 17. If you would like to speak to a member of the YAUFR Department directly, please provide your contact information below.

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