Mann Wireless Customer Satisfaction Survey

Question Title

* 1. Which product/service did you purchase?

Public Safety System Installation

Cellular System Installation

Testing (Pre-installation)

Maintenance/Service

Other

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 3. How well did our product/service meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 4. How would you rate the value for the money of our product/service?

Excellent

Above average

Average

Below average

Poor

Question Title

* 5. How would you rate the professionalism of our team?

Excellent

Above average

Average

Below average

Poor

Question Title

* 6. How long have you been a customer of our company?

This is my first purchase

Repeat customer

Question Title

* 7. For repeat customers, how would you rate your satisfaction with our performance compared to your last interaction with us?

More satisfied

Same as last interaction

Less satisfied

N/A (I'm a first-time customer)

Question Title

* 8. How likely is it that you would recommend our company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 9. Do you have any other comments, questions, or thoughts on how we might improve our service?

Question Title

* 10. Your Contact Information

Name *

Company *

Email Address *

Phone Number