Session 3: Establishing Authentic Communication, Presence, and Cultural Humility as Best Practice Survey

Thank you for participating in Perspectives: Providing Resident-Centered Holistic Care Session 3: Establishing Authentic Communication, Presence, and Cultural Humility as Best Practice.

Please complete and submit the following evaluation in order to be awarded a Certificate of Completion.

Posttest: Answer the following five questions about the content of Session 3. You must receive a score of 80% to be awarded a Certificate of Completion.

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* 1. Being authentic means:

communicating only when needed

always being true to yourself

listening for cues and comments

paying attention to the environment

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* 2. An authentic behavior that creates trusting relationships is:

practicing safely

encouraging family to visit

keeping the room clean

showing that you care

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* 3. Demonstrating positive presence includes:

confidence and consistency

confidence and values

optimism and values

consistency and beliefs

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* 4. When a nursing assistant practices cultural humility she is:

a lover of fine art and artifacts as well as books about culture.

open to letting go of what she knows or thinks she knows about people.

fluently speaking at least three to four foreign languages.

eager to be an expert about different types of cultural dress and how they look.

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* 5. One of the 4 steps of demonstrating cultural humility is:

care

listen

understand

value

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* 6. The goal of this professional development series is to enhance care, strengthen caregiver wellness, and promote and foster positive outcomes for residents. Briefly describe your expectations of the Establishing Authentic Communication, Presence, and Cultural Humility session. What did you hope to learn?

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* 7. Did the session meet your expectations?

Yes

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* 8. If no, what could have been done differently to better meet your expectation?

The following were the learning outcomes for Session 3:

Discuss how authentic communication can enhance practice.
Identify three ways caregivers can display a positive and compassionate presence.
Describe two approaches that demonstrate cultural humility.

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* 9. Were these learning outcomes met?

Yes

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* 10. If no, what could have been done differently?

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* 11. Please share your biggest take-away from Session 3.

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* 12. It is always helpful to have an action plan. List two specific approaches that focus on authentic communication, presence, and cultural humility that you will be able to apply either in your classroom / teaching or your practice.

First Approach:

Second Approach:

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* 13. Overall, how would you rate Dr. Roe's presentation?

Excellent

Very good

Good

Fair

Poor

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* 14. What suggestions do you have for future sessions like this?

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* 15. As we work to develop future series and sessions, what are some topics you would like to see covered?

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* 16. Finally please confirm your contact information.

Name:

Company:

Address:

Address 2:

City/Town:

State/Province:

ZIP/Postal Code:

Country:

Email Address:

Phone Number:

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* 17. Any other questions or comments to share with Dr. Roe or Goodheart-Willcox?

Thank you! We will complete your certificate and email it to the address provided within 3 days of your completing this evaluation..