ABOUT INBOUND - Pre-project client survey Question Title * 1. What are the project deliverables? What do you need help with? e.g. website development, content strategy, training workshop, persona development, rebranding, conversion optimisation, consulting etc. OK Question Title * 2. How will we know if we’ve been successful with the project deliverables? What is your <boss/board/colleagues> expecting from this engagement? What has failed previously with similar projects? OK Question Title * 3. What organisational need does this project satisfy? How does this project help your customers/ students/ end users? OK Question Title * 4. Who will likely be on the project team (both internally & externally) what are their roles and responsibilities OK Question Title * 5. During projects, clients sometimes change priorities to meet other goals. To help us plan ahead, please note your flexibility on the “Iron Triangle of Project Management” Very Flexible Somewhat Flexible Somewhat INflexible Not Flexible at All Timeline Timeline Very Flexible Timeline Somewhat Flexible Timeline Somewhat INflexible Timeline Not Flexible at All Budget Budget Very Flexible Budget Somewhat Flexible Budget Somewhat INflexible Budget Not Flexible at All Scope Scope Very Flexible Scope Somewhat Flexible Scope Somewhat INflexible Scope Not Flexible at All OK Question Title * 6. Do you have an existing internal approval process for the work we’re doing in this engagement? If so, please describe the workflow. OK Question Title * 7. What are your preferred methods & tools for communication during this project e.g. email, chat, project management, file storage OK Question Title * 8. If you worked with agencies or freelancers before? What did you like and not like about what they did? OK DONE