Citation and Garnishment Survey Question Title Question Title 1. Name (last name, first name): Question Title 2. Financial Institution: Diagnostic comparable data, as well as best practice recommendations on ”how to streamline citation and garnishment response process,” will be shared with all institutions who participate. Individual responses will be treated as private and confidential and will not be shared. Question Title 3. How many domestic branches does your institution maintain? Less than 50 50 - 99 100 - 249 250 - 499 500 - 749 750 - 1,000 Over 1,000 Question Title 4. In which states do your institution’s branches reside? (Please check all that apply) Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virgina Wisconsin Wyoming Question Title 5. How many citation and garnishment responses has your institution handled in the last twelve months? Less than 1,000 1,001 - 4,999 5,000 - 9,999 10,000 - 14,999 15,000 or more Question Title 6. Which months are most active for your institution being served with citation or garnishments? (Please check all that apply) January February March April May June July August September October November December Question Title 7. What time of day is most active for your institution being served with citation or garnishments? Before 10 AM local time 10 AM - Noon local time Noon - 2 PM local time After 2 PM local time Question Title 8. Which departments and roles are typically involved in citation and garnishment response function?(Please check all that apply) Branch Management Legal Operations Department Accounting Department Other (please specify) Question Title 9. Who is responsible for your institution's citation and garnishment process? General Counsel Chief Financial Officer Legal Operations Department Branch Manager Other (please specify) Question Title 10. Do you have a budget earmarked for managing citation and garnishment responses? Yes No Next