Autel End-User Survey Summer 2021

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* 1. Please provide your email address and location information below if you are interested in entering yourself for a chance to win an Autel Evo II 6k for participating in this survey. Enter NA if you'd like to be excluded.

Country

Email Address

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* 2. What type of drone products interest you most?

Consumer photography and videography

Professional photography and videography

Industrial or enterprise

Public safety or government

Racing

I have no previous experience with drones

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* 3. What industries do you use or intend to use drones?

Agriculture

Building Inspection

Conservation/Wildlife

Construction

Firefighting

Infrastructure Inspection

Insurance

Law Enforcement

Military

Mining

Oil and Gas

Photography/Videography

Real Estate

Roof Inspection

Search and Rescue

Security or Surveillance

Solar Inspection

Surveying and Mapping

Utility Inspection

Other (please specify)

None of the above

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* 4. How important are the following factors in deciding which manufacturer to buy a drone from

	Very Important	Somewhat important	Not important
Autonomy or obstacle avoidance	Autonomy or obstacle avoidance Very Important	Autonomy or obstacle avoidance Somewhat important	Autonomy or obstacle avoidance Not important
Where it is manufactured	Where it is manufactured Very Important	Where it is manufactured Somewhat important	Where it is manufactured Not important
Extended warranty availability	Extended warranty availability Very Important	Extended warranty availability Somewhat important	Extended warranty availability Not important
Reliability	Reliability Very Important	Reliability Somewhat important	Reliability Not important
Price	Price Very Important	Price Somewhat important	Price Not important
Protection plan	Protection plan Very Important	Protection plan Somewhat important	Protection plan Not important
Cyber security/encryption	Cyber security/encryption Very Important	Cyber security/encryption Somewhat important	Cyber security/encryption Not important
Proximity to repair services	Proximity to repair services Very Important	Proximity to repair services Somewhat important	Proximity to repair services Not important
Aesthetics	Aesthetics Very Important	Aesthetics Somewhat important	Aesthetics Not important
Airframe specifications	Airframe specifications Very Important	Airframe specifications Somewhat important	Airframe specifications Not important
Access to free training	Access to free training Very Important	Access to free training Somewhat important	Access to free training Not important
Access to paid (advanced) training	Access to paid (advanced) training Very Important	Access to paid (advanced) training Somewhat important	Access to paid (advanced) training Not important
Customer support reputation	Customer support reputation Very Important	Customer support reputation Somewhat important	Customer support reputation Not important
Payload variety	Payload variety Very Important	Payload variety Somewhat important	Payload variety Not important
Third-party app compatibility	Third-party app compatibility Very Important	Third-party app compatibility Somewhat important	Third-party app compatibility Not important

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* 5. How important are the following features in deciding the drone you purchase?

	Extremely important	Somewhat important	Not important at all	N/A
Rugged / durable construction	Rugged / durable construction Extremely important	Rugged / durable construction Somewhat important	Rugged / durable construction Not important at all	Rugged / durable construction N/A
At least 30 minutes flight time	At least 30 minutes flight time Extremely important	At least 30 minutes flight time Somewhat important	At least 30 minutes flight time Not important at all	At least 30 minutes flight time N/A
At least 60 minutes flight time	At least 60 minutes flight time Extremely important	At least 60 minutes flight time Somewhat important	At least 60 minutes flight time Not important at all	At least 60 minutes flight time N/A
>250g weight	>250g weight Extremely important	>250g weight Somewhat important	>250g weight Not important at all	>250g weight N/A
Basic obstacle avoidance	Basic obstacle avoidance Extremely important	Basic obstacle avoidance Somewhat important	Basic obstacle avoidance Not important at all	Basic obstacle avoidance N/A
Advanced autonomy	Advanced autonomy Extremely important	Advanced autonomy Somewhat important	Advanced autonomy Not important at all	Advanced autonomy N/A
RTK for data accuracy	RTK for data accuracy Extremely important	RTK for data accuracy Somewhat important	RTK for data accuracy Not important at all	RTK for data accuracy N/A
Strobe lights	Strobe lights Extremely important	Strobe lights Somewhat important	Strobe lights Not important at all	Strobe lights N/A
Prop guards	Prop guards Extremely important	Prop guards Somewhat important	Prop guards Not important at all	Prop guards N/A
No 'No Fly Zone' restrictions	No 'No Fly Zone' restrictions Extremely important	No 'No Fly Zone' restrictions Somewhat important	No 'No Fly Zone' restrictions Not important at all	No 'No Fly Zone' restrictions N/A
GPS-denied flight capabilities	GPS-denied flight capabilities Extremely important	GPS-denied flight capabilities Somewhat important	GPS-denied flight capabilities Not important at all	GPS-denied flight capabilities N/A
IP rating for weather resistance	IP rating for weather resistance Extremely important	IP rating for weather resistance Somewhat important	IP rating for weather resistance Not important at all	IP rating for weather resistance N/A
Acoustics (low noise)	Acoustics (low noise) Extremely important	Acoustics (low noise) Somewhat important	Acoustics (low noise) Not important at all	Acoustics (low noise) N/A
12mp RGB camera	12mp RGB camera Extremely important	12mp RGB camera Somewhat important	12mp RGB camera Not important at all	12mp RGB camera N/A
20mp RGB camera	20mp RGB camera Extremely important	20mp RGB camera Somewhat important	20mp RGB camera Not important at all	20mp RGB camera N/A
+20mp RGB camera	+20mp RGB camera Extremely important	+20mp RGB camera Somewhat important	+20mp RGB camera Not important at all	+20mp RGB camera N/A
Mechanical shutter	Mechanical shutter Extremely important	Mechanical shutter Somewhat important	Mechanical shutter Not important at all	Mechanical shutter N/A
Zoom capability	Zoom capability Extremely important	Zoom capability Somewhat important	Zoom capability Not important at all	Zoom capability N/A
Thermal payload integration	Thermal payload integration Extremely important	Thermal payload integration Somewhat important	Thermal payload integration Not important at all	Thermal payload integration N/A
Radiometry for temperature measurement	Radiometry for temperature measurement Extremely important	Radiometry for temperature measurement Somewhat important	Radiometry for temperature measurement Not important at all	Radiometry for temperature measurement N/A
Multispectral payload integration	Multispectral payload integration Extremely important	Multispectral payload integration Somewhat important	Multispectral payload integration Not important at all	Multispectral payload integration N/A
Lidar payload integration	Lidar payload integration Extremely important	Lidar payload integration Somewhat important	Lidar payload integration Not important at all	Lidar payload integration N/A
Optical gas imaging payload integration	Optical gas imaging payload integration Extremely important	Optical gas imaging payload integration Somewhat important	Optical gas imaging payload integration Not important at all	Optical gas imaging payload integration N/A
One-way speaker	One-way speaker Extremely important	One-way speaker Somewhat important	One-way speaker Not important at all	One-way speaker N/A
Payload dropping mechanism	Payload dropping mechanism Extremely important	Payload dropping mechanism Somewhat important	Payload dropping mechanism Not important at all	Payload dropping mechanism N/A
Swappable payloads	Swappable payloads Extremely important	Swappable payloads Somewhat important	Swappable payloads Not important at all	Swappable payloads N/A
Live streaming capabilities	Live streaming capabilities Extremely important	Live streaming capabilities Somewhat important	Live streaming capabilities Not important at all	Live streaming capabilities N/A
Encryption	Encryption Extremely important	Encryption Somewhat important	Encryption Not important at all	Encryption N/A
Mission planning software	Mission planning software Extremely important	Mission planning software Somewhat important	Mission planning software Not important at all	Mission planning software N/A
Object tracking and artificial intelligence	Object tracking and artificial intelligence Extremely important	Object tracking and artificial intelligence Somewhat important	Object tracking and artificial intelligence Not important at all	Object tracking and artificial intelligence N/A
Onboard computing/processing	Onboard computing/processing Extremely important	Onboard computing/processing Somewhat important	Onboard computing/processing Not important at all	Onboard computing/processing N/A
Available SDK	Available SDK Extremely important	Available SDK Somewhat important	Available SDK Not important at all	Available SDK N/A

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* 6. What do you think is a reasonable budget for drone technology that does what you need it to do?

Under $500

$500 - $2,000

$2,000 - $5,000

$5,000 - $10,000

$10,000 - $25,000

$25,000 - $100,000

+$100,000

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* 7. What third-party apps do you want to have available to use with your drone?

Pix4D

Drone Deploy

Esri

Measure Ground Control

Drone Base

Raptor Maps

Spotscale

DroneSense

Skyebrowse

Propeller

Loveland Innovations

FLIR Tools/FLIR Thermal Studio

Dronelogbook

Airdata

Evidence.com

Other (please specify)

None of the above, Autel Explorer works for me

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* 8. What color drone would you like to see available on future products (pick at least three)?

Dark Blue

White

Baby Blue

Matte Black

Green

Red

Grey

Army Green

Orange

Yellow

Other (please specify)

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* 9. Which of the following manufacturers have you used previously or currently own?

Freefly Systems

Autel Robotics

Skydio

Quantum Dynamics

Teledyne FLIR

Vantage Robotics

Parrot

Yuneec

Teal

DJI

Other (please specify)

None of the above

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* 10. Which of the following manufacturers would you consider buying your next drone from?

Skydio

Teal

Freefly Systems

Quantum Dynamics

Teledyne FLIR

Control

Yuneec

Vantage Robotics

Parrot

DJI

Autel Robotics

Other (please specify)

None of the above

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* 11. How do you prefer to interact with a manufacturer's customer support team?

Live chat

Phone

Social media

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* 12. When customer support is not available, where do you go to get more information?

YouTube videos

FAQs

Manufacturer's website

Forums

Wait until next time customer support is available

Other (please specify)

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* 13. When you buy a drone, how many years do you realistically expect for it to be...

	One year	Two years	Three years	Four years	Five+ years
The newest product of its kind (how often are new versions released)	The newest product of its kind (how often are new versions released) One year	The newest product of its kind (how often are new versions released) Two years	The newest product of its kind (how often are new versions released) Three years	The newest product of its kind (how often are new versions released) Four years	The newest product of its kind (how often are new versions released) Five+ years
Available for purchase	Available for purchase One year	Available for purchase Two years	Available for purchase Three years	Available for purchase Four years	Available for purchase Five+ years
Components like batteries and parts avaialble	Components like batteries and parts avaialble One year	Components like batteries and parts avaialble Two years	Components like batteries and parts avaialble Three years	Components like batteries and parts avaialble Four years	Components like batteries and parts avaialble Five+ years
Supported by the manufacturer	Supported by the manufacturer One year	Supported by the manufacturer Two years	Supported by the manufacturer Three years	Supported by the manufacturer Four years	Supported by the manufacturer Five+ years

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* 14. How do you prefer to buy drone products?

Online

From manufacturer directly

In person at brick-and-mortar store

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* 15. How do you prefer to pay for your drone technology?

Pay in full

Leasing program (hardware as a service)

Third-party financing

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* 16. Where did you first hear about Autel Robotics?

Tradeshow

This is the first I've heard of Autel Robotics

Saw someone flying an Autel Robotics drone

Social media

Drone industry news

Word of mouth

Other (please specify)

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* 17. What is your overall perception of Autel Robotics?

	Excellent	Pretty Good	Average	Not Great	Poor
Product Offerings	Product Offerings Excellent	Product Offerings Pretty Good	Product Offerings Average	Product Offerings Not Great	Product Offerings Poor
Quality	Quality Excellent	Quality Pretty Good	Quality Average	Quality Not Great	Quality Poor
Support	Support Excellent	Support Pretty Good	Support Average	Support Not Great	Support Poor
Trust	Trust Excellent	Trust Pretty Good	Trust Average	Trust Not Great	Trust Poor

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* 18. What sources do you use to get more information about drone technology?

Facebook

Instagram

YouTube

Autel Pilots forum

SUASnews

Dronelife

Commercial UAV News

Drone Analyst

RotorDrone Magazine

UAS Magazine

DroneDJ

Drone U

Pilot Institute

UAV Coach

Drone Industry Insights (droneii.com)

Public safety or industry-specific publications

Other (please specify)

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* 19. What age group do you fall under?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

I prefer not to answer this question

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* 20. Please provide any feedback on how Autel Robotics can better serve your drone-related needs

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* 21. Do you allow Autel Robotics to send news and product updates/releases?

Yes

No - opt out