State Library Customer Survey 2024

The State Library of South Australia is seeking feedback from customers about our services and collections, both at North Terrace and online.

Information provided through the survey will be used to help shape the State Library’s services in the future. Excerpts from the survey may be used in internal reports for State Library staff.

By participating in this survey you can go into a draw to win a $100 gift card! (South Australia residents only)
(refer prize draw terms & conditions)

Your responses will remain anonymous, unless you choose to provide your contact details at the end of the survey to either participate in a future interview looking at online use, or to go into the draw to win a $100 gift card.

Demographic questions

Question Title

* 1. Which of the following age groups do you belong?

Under 15

15-24

25-34

35-44

45-54

55-64

65-74

75+

Question Title

* 2. Which of the following describes where you live?

South Australian resident

Australian resident, but don't reside in South Australia

Overseas

In the box below...
If South Australian resident, tell us your postcode:
If Australian resident but not residing in SA, tell us your state:
If Overseas resident, tell us the country you live in:

Question Title

* 3. Do you speak a language other than English at home?

Yes

If yes, what language do you usually speak at home?

Question Title

* 4. Do you identify as Aboriginal or Torres Strait Islander origin or both?

Aboriginal

Torres Strait Islander

Both Aboriginal and Torres Strait Islander

Neither

Prefer not to say

Question Title

* 5. Do you have a disability or impairment? (such as physical, intellectual, learning and/or sensory)

Yes

Prefer not to say

Question Title

* 6. If you have a disability or impairment, how well are your needs met at the State Library of South Australia?
(skip question if no disability or impairment)

Not at all

Needs improvement

Adequate/well

Quite well

Exceptionally well

Don't know/unsure

Not at all

Needs improvement

Adequate/well

Quite well

Exceptionally well

Don't know/unsure

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25% of survey complete.

Question Title

* 1. Which of the following age groups do you belong?

Question Title

* 2. Which of the following describes where you live?

Question Title

* 3. Do you speak a language other than English at home?

Question Title

* 4. Do you identify as Aboriginal or Torres Strait Islander origin or both?

Question Title

* 5. Do you have a disability or impairment? (such as physical, intellectual, learning and/or sensory)

Question Title

* 6. If you have a disability or impairment, how well are your needs met at the State Library of South Australia? (skip question if no disability or impairment)

* 6. If you have a disability or impairment, how well are your needs met at the State Library of South Australia?
(skip question if no disability or impairment)