ACERA Strategic Planning Survey – Member/Retiree/Beneficiary
The ACERA Board of Retirement and Executive Staff are in the process of developing a new multi-year strategic plan. The Board invites ACERA members, retirees, beneficiaries and interested parties to provide feedback to the questions below. Employers/plan sponsors will receive a separate survey.
All stakeholder input received will be considered in identifying organizational priorities for the next three to five years. Please take a moment to answer the following questions. Please note that unless you identify yourself, your response is anonymous and will be reviewed by ACERA’s strategic planning consultant.
1.
What is your relationship to ACERA?
Active member (actively working for an ACERA participating employer, and not retired yet)
Deferred member (a former worker for an ACERA participating employer, and not yet retired)
Retired member or beneficiary
Other (please specify)
2.
ACERA’s mission statement is provided below:
To provide ACERA members and employers with flexible, cost-effective, participant-oriented benefits through prudent investment management and superior member services.
What words or phrases in our Mission Statement mean the most to you? Why?
3.
Please rate your agreement with each of the following statements:
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
(a) Overall, I value the benefits provided by ACERA.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
(b) ACERA sends communications that are relevant to my needs.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
(c) ACERA communicates with me in the way I prefer to receive communications.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Optional comments about the above elements:
4.
What is one thing that you think ACERA does particularly well?
5.
What services would you like ACERA to consider providing in the future that it does not currently? Why?
6.
Please provide any other comments that you would like the ACERA Board and its Staff to consider as they engage in strategic planning discussions.
7.
Thank you for the time you’ve taken to respond to this survey. If you wish to speak with us further about your response, please include your name below so that we may contact you.