KBYL 2021

Know Before You Load user survey 2021

This survey is designed for you to tell us what you think of Know Before You Load app reviews. It will only take 5 minutes of your time.

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* 1. How long have you been using KBYL?

This is the first time

up to 6 months

up to a year

up to 2 years

2+ years

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* 2. Can you indicate your degree of agreement or otherwise with the following statements about the app reviews?

	strongly agree	agree	neutral	disagree	strongly disagree
It was easy to find the title I wanted	It was easy to find the title I wanted strongly agree	It was easy to find the title I wanted agree	It was easy to find the title I wanted neutral	It was easy to find the title I wanted disagree	It was easy to find the title I wanted strongly disagree
The information was helpful	The information was helpful strongly agree	The information was helpful agree	The information was helpful neutral	The information was helpful disagree	The information was helpful strongly disagree
The amount of information was just right	The amount of information was just right strongly agree	The amount of information was just right agree	The amount of information was just right neutral	The amount of information was just right disagree	The amount of information was just right strongly disagree
The information was too detailed	The information was too detailed strongly agree	The information was too detailed agree	The information was too detailed neutral	The information was too detailed disagree	The information was too detailed strongly disagree
The search function worked well	The search function worked well strongly agree	The search function worked well agree	The search function worked well neutral	The search function worked well disagree	The search function worked well strongly disagree
Finding titles for particular ages was easy	Finding titles for particular ages was easy strongly agree	Finding titles for particular ages was easy agree	Finding titles for particular ages was easy neutral	Finding titles for particular ages was easy disagree	Finding titles for particular ages was easy strongly disagree
I would recommend the service to others	I would recommend the service to others strongly agree	I would recommend the service to others agree	I would recommend the service to others neutral	I would recommend the service to others disagree	I would recommend the service to others strongly disagree
This service meets my needs better than the classification ratings (eg G, PG, M)	This service meets my needs better than the classification ratings (eg G, PG, M) strongly agree	This service meets my needs better than the classification ratings (eg G, PG, M) agree	This service meets my needs better than the classification ratings (eg G, PG, M) neutral	This service meets my needs better than the classification ratings (eg G, PG, M) disagree	This service meets my needs better than the classification ratings (eg G, PG, M) strongly disagree

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* 3. The Appcensus analyses now included in these reviews are a new feature. If you have used reviews with these analyses included, please indicate what your reaction to this information has been.

	mostly agree	somewhat agree	neutral	somewhat disagree	mostly disagree
I found this information useful	I found this information useful mostly agree	I found this information useful somewhat agree	I found this information useful neutral	I found this information useful somewhat disagree	I found this information useful mostly disagree
I found this information hard to understand	I found this information hard to understand mostly agree	I found this information hard to understand somewhat agree	I found this information hard to understand neutral	I found this information hard to understand somewhat disagree	I found this information hard to understand mostly disagree
I found the information disturbing	I found the information disturbing mostly agree	I found the information disturbing somewhat agree	I found the information disturbing neutral	I found the information disturbing somewhat disagree	I found the information disturbing mostly disagree
I want the supply of this information to continue	I want the supply of this information to continue mostly agree	I want the supply of this information to continue somewhat agree	I want the supply of this information to continue neutral	I want the supply of this information to continue somewhat disagree	I want the supply of this information to continue mostly disagree
I want the collection of children's data when online, stopped	I want the collection of children's data when online, stopped mostly agree	I want the collection of children's data when online, stopped somewhat agree	I want the collection of children's data when online, stopped neutral	I want the collection of children's data when online, stopped somewhat disagree	I want the collection of children's data when online, stopped mostly disagree

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* 4. The Children and Gambling Watch List is designed to signal apps that engage children in gambling-like behaviour. How aware are you of the Watch List, and how useful did you find it?

	none	a little	moderate	high
Awareness of Watch List	Awareness of Watch List none	Awareness of Watch List a little	Awareness of Watch List moderate	Awareness of Watch List high
Usefulness of Watch List	Usefulness of Watch List none	Usefulness of Watch List a little	Usefulness of Watch List moderate	Usefulness of Watch List high

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* 5. We'd like to know which parts of the reviews you find most helpful. Please indicate how helpful you find each of the following ?

	very helpful	somewhat helpful	neutral	not very useful	quite useless
The age suitability scale	The age suitability scale very helpful	The age suitability scale somewhat helpful	The age suitability scale neutral	The age suitability scale not very useful	The age suitability scale quite useless
The short takes (age recommendation and reason)	The short takes (age recommendation and reason) very helpful	The short takes (age recommendation and reason) somewhat helpful	The short takes (age recommendation and reason) neutral	The short takes (age recommendation and reason) not very useful	The short takes (age recommendation and reason) quite useless
About the app	About the app very helpful	About the app somewhat helpful	About the app neutral	About the app not very useful	About the app quite useless
ACCM review	ACCM review very helpful	ACCM review somewhat helpful	ACCM review neutral	ACCM review not very useful	ACCM review quite useless
The description of the app	The description of the app very helpful	The description of the app somewhat helpful	The description of the app neutral	The description of the app not very useful	The description of the app quite useless
The reviewer's comments	The reviewer's comments very helpful	The reviewer's comments somewhat helpful	The reviewer's comments neutral	The reviewer's comments not very useful	The reviewer's comments quite useless
Identification of gambling or simulated gambling elements	Identification of gambling or simulated gambling elements very helpful	Identification of gambling or simulated gambling elements somewhat helpful	Identification of gambling or simulated gambling elements neutral	Identification of gambling or simulated gambling elements not very useful	Identification of gambling or simulated gambling elements quite useless
The Appcensus analyses	The Appcensus analyses very helpful	The Appcensus analyses somewhat helpful	The Appcensus analyses neutral	The Appcensus analyses not very useful	The Appcensus analyses quite useless
The detail under each element (gender stereotypes, violence ...)	The detail under each element (gender stereotypes, violence ...) very helpful	The detail under each element (gender stereotypes, violence ...) somewhat helpful	The detail under each element (gender stereotypes, violence ...) neutral	The detail under each element (gender stereotypes, violence ...) not very useful	The detail under each element (gender stereotypes, violence ...) quite useless
Game playing behaviour that could concern parents	Game playing behaviour that could concern parents very helpful	Game playing behaviour that could concern parents somewhat helpful	Game playing behaviour that could concern parents neutral	Game playing behaviour that could concern parents not very useful	Game playing behaviour that could concern parents quite useless

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* 6. The elements in apps that KBYL gives information about, are those used in Australia's classification system (themes, violence, sexual activity, nudity, coarse language, drug use). How important is it to you to know about these elements?

	very important	somewhat important	neutral	fairly unimportant	quite unimportant
themes	themes very important	themes somewhat important	themes neutral	themes fairly unimportant	themes quite unimportant
violence	violence very important	violence somewhat important	violence neutral	violence fairly unimportant	violence quite unimportant
sex	sex very important	sex somewhat important	sex neutral	sex fairly unimportant	sex quite unimportant
coarse language	coarse language very important	coarse language somewhat important	coarse language neutral	coarse language fairly unimportant	coarse language quite unimportant
drug use	drug use very important	drug use somewhat important	drug use neutral	drug use fairly unimportant	drug use quite unimportant
nudity	nudity very important	nudity somewhat important	nudity neutral	nudity fairly unimportant	nudity quite unimportant

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* 7. Are there elements in apps (other than those in Qu 6 above) that you think should also be signalled. How important are these to you?

	very important	quite important	neutral	not much of an issue	not an issue at all
other elements are needed	other elements are needed very important	other elements are needed quite important	other elements are needed neutral	other elements are needed not much of an issue	other elements are needed not an issue at all
smoking	smoking very important	smoking quite important	smoking neutral	smoking not much of an issue	smoking not an issue at all
horror/scariness	horror/scariness very important	horror/scariness quite important	horror/scariness neutral	horror/scariness not much of an issue	horror/scariness not an issue at all
stereotyping/ gender	stereotyping/ gender very important	stereotyping/ gender quite important	stereotyping/ gender neutral	stereotyping/ gender not much of an issue	stereotyping/ gender not an issue at all
sexualised behaviour (as opposed to sexual activity)	sexualised behaviour (as opposed to sexual activity) very important	sexualised behaviour (as opposed to sexual activity) quite important	sexualised behaviour (as opposed to sexual activity) neutral	sexualised behaviour (as opposed to sexual activity) not much of an issue	sexualised behaviour (as opposed to sexual activity) not an issue at all
gambling	gambling very important	gambling quite important	gambling neutral	gambling not much of an issue	gambling not an issue at all
apps that track and collect children's data	apps that track and collect children's data very important	apps that track and collect children's data quite important	apps that track and collect children's data neutral	apps that track and collect children's data not much of an issue	apps that track and collect children's data not an issue at all

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* 8. Do you have any other comments about the KBYL app reviews?

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* 9. Please provide some information about yourself

Postcode

Are you a parent/ teacher/ carer/ other?

Your sex

Your age: under 20/ 21-30/ 31-40/ 41-50/ 50+

Ages of your children: under 5/ 5-8/ 9-12/ 13-15/ 16+