Customer Satisfaction
1.
Who is your Landlord?
Clarion Housing
Moat Homes
Metropolitian Thames Valley
London Borough of Barking and Dagenham
Reading Borough Council
Places for People
A2 Dominion
One Housing
BD Group
2.
How easy was it to book your appointment?
1 star
2 stars
3 stars
4 stars
5 stars
3.
How easy was it to book your appointment?
1 star
2 stars
3 stars
4 stars
5 stars
4.
How helpful was the Call handler during booking?
1 star
2 stars
3 stars
4 stars
5 stars
5.
Did engineer have full PPE, Say his name and show his Identification?
No
Yes, Engineers Name
6.
How satisfied were you with the work completed?
1 star
2 stars
3 stars
4 stars
5 stars
7.
How satisfied was you with the overall service?
1 star
2 stars
3 stars
4 stars
5 stars
8.
Do you have any other comments, questions, or concerns? Alternatively Should you wish to speak to a member of the Customer Service team please provide contact details and a member of the team will be in touch