Patient Satisfaction Survey

We would like to know how you felt about the services we have provided to ensure we are doing everything we can to serve you. Please take a moment to fill out this confidential survey. 

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* 1. How long did you wait to have an appointment with the GP?

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* 2. If an appointment was not available, were you offered an alternative? E.g., NHS 111, Community Pharmacy Referral, hub appointment?

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* 3. How satisfied are you with the process of requesting your repeat prescription?

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* 4. How satisfied are you with getting through to someone at the GP practice on the phone?

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* 5. Overall, how satisfied are you with your experience at the GP practice?

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* 6. How easy is it to use your GP practice’s website to look for information or access services?

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* 7. How satisfied were you with your most recent encounter with the member of staff you last spoke to (clinical/non-clinical)?

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