In-Patient Satisfaction Survey
Please answer the questions about your recent stay with Brockville General Hospital. Do not include any other hospital stays in your answers.
1.
Do you feel there was good communication about your care between doctors, nurses, and other hospital staff?
Never
Sometimes
Usually
Always
Don't know / Not sure
2.
During this hospital stay, did you get all the information you needed about your condition and treatment?
Never
Sometimes
Usually
Always
3.
During this hospital stay, did you get the support you needed to help you with any anxieties, fears, or worries you had during this hospital stay?
Never
Sometimes
Usually
Always
4.
During this hospital stay, were you involved as much as you wanted to be in decisions about your care and treatment?
Never
Sometimes
Usually
Always
5.
During this hospital stay, were your family or friends involved as active members of the care team?
Never
Sometimes
Usually
Always
6.
During this hospital stay, were you able to get a member of hospital staff to help you when you needed attention?
I did not need assistance
Never
Sometimes
Yes, Always
7.
Before you left the hospital, did you have a clear understanding about all of your prescribed medications, including those you were taking before this hospital stay?
Not at all
Partly
Quite a bit
Completely
8.
Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital?
Not at all
Somewhat
Quite a bit
Completely
9.
Overall, how would you rate your experience?
I had a very poor experience
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
I had a very great experience
10 stars
10.
What else would you like to say about this inpatient experience?
