Citizens Advice South Warwickshire - Welfare Benefits design, delivery and impact

Welfare Benefits (not UC) - community feedback

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* 1. Have you had any difficult experiences regarding 'welfare benefits (not UC)' issues in the past 6 months?

Yes

No

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* 2. What did your difficulty relate to?

the application process

conditionality and sanctions

managing a claim

payments and deductions

decision challenges and appeals

Other

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* 3. Please tell us what happened.

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* 4. What was the impact on you or your family?

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* 5. What do you think should be done to ensure the same thing doesn't happen to others?