Citizens Advice South Warwickshire - Welfare Benefits design, delivery and impact
Welfare Benefits (not UC) - community feedback
1.
Have you had any difficult experiences regarding 'welfare benefits (not UC)' issues in the past 6 months?
Yes
No
2.
What did your difficulty relate to?
the application process
conditionality and sanctions
managing a claim
payments and deductions
decision challenges and appeals
Other
3.
Please tell us what happened.
4.
What was the impact on you or your family?
5.
What do you think should be done to ensure the same thing doesn't happen to others?