Medical on Mary Patient Experience Feedback Survey
Thank you for taking the time to help us improve our services
1.
How long have you been coming to this
practice?
Less than 1 year
1 – 2 years
3 years or more
Not sure
2.
How would you rate the quality of our services?
Excellent
Good
Average
Poor
Very Poor
3.
How satisfied are you with the communication from our team?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
4.
How easy was it to book an appointment?
Very Easy
Easy
Neutral
Difficult
Very Difficult
5.
How would you rate the waiting time to see a doctor?
Very Short
Short
Average
Long
Very Long
6.
How would you rate the quality of information provided by the doctor?
Excellent
Good
Average
Poor
Very Poor
7.
How would you rate the quality of services provided by the doctor?
Excellent
Good
Average
Poor
Very Poor
8.
How would you rate your experience of privacy during your visit?
Excellent
Good
Average
Poor
Very Poor
9.
How would you rate the quality and experience with our nurses?
Excellent
Good
Average
Poor
Very Poor
10.
How satisfied are you with your overall experience at our clinic?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied