the outside appearance of the home?
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the gardens?
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the parking area?
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the front entrance and reception area?
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the administration area?
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the halls and corridors?
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the bedroom of the resident you know?
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the main lounge and dining area?
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the interior decor e.g. colour schemes etc
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the resident's bathroom facilities?
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safety in the event of an emergency such as a fire?
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cleanliness?
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smell?
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the laundry service?
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