Question Title

* 1. Name

Question Title

* 2. Date of Order?

Date

Question Title

* 3. When you supplied us with your Funding Body letter, how long did it take us to contact you?

Question Title

* 4. How long did you have to wait until you spoke to a member of the team who could help you?

Question Title

* 5. How would you rate the staff members answering the calls?

Question Title

* 6. How did they answer your questions and or explain the process to you?

Question Title

* 7. How satisfied were you with the set-up and familiarization you received from your engineer?

Question Title

* 8. Did they go through things at a pace you understood?

Question Title

* 9. Did they turn up on time and if they were late did they contact you to let you know?

Question Title

* 10. Was the engineer polite/ friendly?

Question Title

* 11. Is there anything that you would change about the order/ delivery process?

( Privacy & Cookie Notice