Shoplifting Survey August 2024
1.
Has criminal behaviour / activity changed over the last 12 months?
Significantly increased
Slightly increased
Stayed the same
Slightly reduced
Significantly reduced
N/A
2.
Do you think that the Angel town centre is a safe place?
Yes
No
Don't know
3.
How often does your business experience shoplifting / theft?
Every day
A few times a week
A few times a month
Once a month
Less than once a month
Rarely
Never
4.
Is there a time of day when shoplifting occurs more often than at other times?
Before midday
12-2pm
2-6pm
After 6pm
No pattern
5.
Are there any specific days of the week when shoplifting cases are higher than others?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
No specific pattern
6.
Have you experienced shoplifting cases where physical threats or force were used?
Every day
A few times a week
A few times a month
Once a month
Less than once a month
Rarely
Never
7.
Are the shoplifters you witness repeat offenders?
Often
Sometimes
Rarely
Never
8.
What is the value of items are most frequently stolen?
£0-5
£5-50
£50-£100
£100-250
£250+
9.
In what way has shoplifting impacted your business?
Financial loss
Increased security costs
Decreased morale
Safety concerns
Increased insurance
No impact
10.
What measures have you or your business taken to combat shoplifting, and have they been successful?
Has been successful in reducing shoplifting
Has not been successful in reducing shoplifting
Have not introduced this measure
Installed CCTV
Has been successful in reducing shoplifting
Has not been successful in reducing shoplifting
Have not introduced this measure
Hired security personnel
Has been successful in reducing shoplifting
Has not been successful in reducing shoplifting
Have not introduced this measure
Trained staff on prevention
Has been successful in reducing shoplifting
Has not been successful in reducing shoplifting
Have not introduced this measure
Used security tags / alarms
Has been successful in reducing shoplifting
Has not been successful in reducing shoplifting
Have not introduced this measure
Changed store layout
Has been successful in reducing shoplifting
Has not been successful in reducing shoplifting
Have not introduced this measure
Used the WhatsApp group
Has been successful in reducing shoplifting
Has not been successful in reducing shoplifting
Have not introduced this measure
Involved the Angel BID Business Crime Team
Has been successful in reducing shoplifting
Has not been successful in reducing shoplifting
Have not introduced this measure
11.
What is your in-store policy on the following – tick all that apply
Our store is not always able to provide CCTV evidence
Store policy prevents us form appearing in court as a witness
We aren’t sure what to do when we witness shop lifting
Head Office / management has provided us with advice on what to do about shoplifting including when / when not to report
Store policy prevents us from joining the WhatsApp group
Other relevant policy (please specify)
12.
The BID patrolling team, our crime reduction projects and our partnership with the police are working to tackle crime, focussing on prolific offenders, What suggestions do you have to improve the systems we have in place?
13.
How often do you report shoplifting / theft to the Police?
Every time (100%)
Most of the time (over 50%)
Some of the time (less than 50%)
Never (0%)
N/A
14.
If less than a 100% reporting rate, why not?
Company policy
Don’t know how to / unsure of process
Don’t think anything will happen as a result
Too complicated / time consuming
Other (please specify)
15.
Please add any comments on the reporting process you have and the support you receive after reporting.
16.
When does your business usually operate? (Please tick all that apply)
Daytime (approx. 8am – 6pm)
Evening (approx. 6pm – 10pm)
Night-time (approx. after 10pm)
17.
What is your primary type of business?
Retail
Grocery / convenience store
Hospitality
Office
Other (please specify)