Shoplifting Survey August 2024 Question Title * 1. Has criminal behaviour / activity changed over the last 12 months? Significantly increased Slightly increased Stayed the same Slightly reduced Significantly reduced N/A Question Title * 2. Do you think that the Angel town centre is a safe place? Yes No Don't know Question Title * 3. How often does your business experience shoplifting / theft? Every day A few times a week A few times a month Once a month Less than once a month Rarely Never Question Title * 4. Is there a time of day when shoplifting occurs more often than at other times? Before midday 12-2pm 2-6pm After 6pm No pattern Question Title * 5. Are there any specific days of the week when shoplifting cases are higher than others? Monday Tuesday Wednesday Thursday Friday Saturday Sunday No specific pattern Question Title * 6. Have you experienced shoplifting cases where physical threats or force were used? Every day A few times a week A few times a month Once a month Less than once a month Rarely Never Question Title * 7. Are the shoplifters you witness repeat offenders? Often Sometimes Rarely Never Question Title * 8. What is the value of items are most frequently stolen? £0-5 £5-50 £50-£100 £100-250 £250+ Question Title * 9. In what way has shoplifting impacted your business? Financial loss Increased security costs Decreased morale Safety concerns Increased insurance No impact Question Title * 10. What measures have you or your business taken to combat shoplifting, and have they been successful? Has been successful in reducing shoplifting Has not been successful in reducing shoplifting Have not introduced this measure Installed CCTV Installed CCTV Has been successful in reducing shoplifting Installed CCTV Has not been successful in reducing shoplifting Installed CCTV Have not introduced this measure Hired security personnel Hired security personnel Has been successful in reducing shoplifting Hired security personnel Has not been successful in reducing shoplifting Hired security personnel Have not introduced this measure Trained staff on prevention Trained staff on prevention Has been successful in reducing shoplifting Trained staff on prevention Has not been successful in reducing shoplifting Trained staff on prevention Have not introduced this measure Used security tags / alarms Used security tags / alarms Has been successful in reducing shoplifting Used security tags / alarms Has not been successful in reducing shoplifting Used security tags / alarms Have not introduced this measure Changed store layout Changed store layout Has been successful in reducing shoplifting Changed store layout Has not been successful in reducing shoplifting Changed store layout Have not introduced this measure Used the WhatsApp group Used the WhatsApp group Has been successful in reducing shoplifting Used the WhatsApp group Has not been successful in reducing shoplifting Used the WhatsApp group Have not introduced this measure Involved the Angel BID Business Crime Team Involved the Angel BID Business Crime Team Has been successful in reducing shoplifting Involved the Angel BID Business Crime Team Has not been successful in reducing shoplifting Involved the Angel BID Business Crime Team Have not introduced this measure Question Title * 11. What is your in-store policy on the following – tick all that apply Our store is not always able to provide CCTV evidence Store policy prevents us form appearing in court as a witness We aren’t sure what to do when we witness shop lifting Head Office / management has provided us with advice on what to do about shoplifting including when / when not to report Store policy prevents us from joining the WhatsApp group Other relevant policy (please specify) Question Title * 12. The BID patrolling team, our crime reduction projects and our partnership with the police are working to tackle crime, focussing on prolific offenders, What suggestions do you have to improve the systems we have in place? Question Title * 13. How often do you report shoplifting / theft to the Police? Every time (100%) Most of the time (over 50%) Some of the time (less than 50%) Never (0%) N/A Question Title * 14. If less than a 100% reporting rate, why not? Company policy Don’t know how to / unsure of process Don’t think anything will happen as a result Too complicated / time consuming Other (please specify) Question Title * 15. Please add any comments on the reporting process you have and the support you receive after reporting. Question Title * 16. When does your business usually operate? (Please tick all that apply) Daytime (approx. 8am – 6pm) Evening (approx. 6pm – 10pm) Night-time (approx. after 10pm) Question Title * 17. What is your primary type of business? Retail Grocery / convenience store Hospitality Office Other (please specify) Done