Thank You For Banking With ValueBank Texas ValueBank Texas New Customer Survey Question Title * 1. Which branch location did you open an account with? Main Branch, Corpus Christi (3649 Leopard Street) Midtown Branch, Corpus Christi (3757 S. Staples) Southside Branch, Corpus Christi (7110 S. Staples) Aransas Pass Ingleside Orange Grove Port Aransas Richmond OK Question Title * 2. Are you a business banking customer or consumer accountholder? Business Customer Consumer Customer Both OK Question Title * 3. Was the ValueBank Texas staff appearance professional? Very Professional Appearance Satisfactory Appearance Some What Inappropriate Appearance Poor Appearance OK Question Title * 4. Did we ask questions to determine your banking needs? Yes, Asked Excellent Questions Yes, Did Ask A Few Questions Asked Some Questions Not At All OK Question Title * 5. Did we suggest products and services that were suited for your banking needs? Very Informative About Products and Services Yes No Don't Recall OK Question Title * 6. Did we acknowledge you promptly? Yes No Don't Recall OK Question Title * 7. How would you rate the service you received? Excellent Satisfactory Average Unsatisfactory Poor OK Question Title * 8. What made you choose ValueBank Texas? (Select all that apply) Location Local Community Bank Referral by a Friend/Family Member Interest Rate Family member is a Customer Products and Services Advertisement/Billboard OK Question Title * 9. How likely would you be to recommend us to a friend or colleague? Definitely Will Probably Will Maybe Probably Not Definitely Not OK Question Title * 10. Did we answer questions to your satisfaction? Went above and beyond to help me Yes No Don't Recall OK Question Title * 11. Please tell us how we can improve our products and services. OK THANK YOU FOR BANKING WITH VALUEBANK TEXAS