ValueBank Texas New Customer Survey

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* 1. Which branch location did you open an account with?

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* 2. Are you a business banking customer or consumer accountholder?

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* 3. Was the ValueBank Texas staff appearance professional?

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* 4. Did we ask questions to determine your banking needs?

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* 5. Did we suggest products and services that were suited for your banking needs?

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* 6. Did we acknowledge you promptly?

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* 7. How would you rate the service you received?

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* 8. What made you choose ValueBank Texas? (Select all that apply)

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* 9. How likely would you be to recommend us to a friend or colleague?

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* 10. Did we answer questions to your satisfaction?

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* 11. Please tell us how we can improve our products and services.

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