Member Journey Pre-Launch Survey

Member Journey will be an addition to the CBH public-facing website and serve as a resource for members and the community. Member Journey will walk members through the Substance Use Services continuum.

We invite you to test this pre-launch version of the Member Journey website and provide feedback.

Visit the pre-launch Member Journey site here: https://stagingcbh.wpengine.com/members/substance-use-services/

If you have any issues with the survey or additional thoughts, please contact Reyneris Robles (Reyneris.Robles@phila.gov)

1.Do you identify as a:(Required.)

CBH Member/Guardian

CBH Provider

CBH Staff

Other (please specify)

2.How did you access the Member Journey preview site?(Required.)

Mobile Phone

Personal Computer

Tablet

Other (please specify)

3.On a scale from 1 to 5, how easy was it to read and understand the information presented on Member Journey?

5.Did you encounter any bugs, errors, or technical issues with the test site and/or Member Journey while completing this survey? (If yes, please add details.)

Yes

6.What other service areas would you like to see a future member journey site focus on?

7.Are there any additional comments you’d like to share with us regarding Member Journey?