Repair Industry Inspection Survey Question Title 1. Is you company a member of the National Windshield Repair Association? Yes No I am not sure Question Title 2. Has your company been told by an insurance company that it undergo an inspection of a break prior to repair in 2013? Yes No Not sure Question Title 3. If yes, what percentage of those jobs you were told would be audited actually have been? None Less than ten percent; 11-25 percent; 26-50 percent; 51-75 percent; More than 75 percent. Question Title 4. Have you lost jobs because an inspection was required? Yes; No; Not sure. Question Title 5. If so, how many jobs have you lost because of inspections? Question Title 6. Of those jobs that were targeted for inspection, what percent have you received payment for? None; Less than 5 percent; 5-10 percent; 11-25 percent; 26-50 percent; 51-75 percent; 76 or more percent. Question Title 7. Who did the inspection? (check ALL that apply) Sent photos or videos to insurer; Set photos or videos to TPA; Insurance company employee did onsite inspection; TPA did onsite inspection; Independent company hired by TPA or Insurance company did onsite inspection. Question Title 8. What is your average wait time between notification of an inspection and the actual inspection? Question Title 9. Which of the following is the best estimate of how many of your insurance repair jobs have been pulled for inspection? None Less than five (5) percent 5-9.99 percent 10-24.99 percent 25-49.99 percent 50-74.99 percent 75-95 percent More than 95 percent Question Title 10. Which of the following claims administrators have required inspections? Please check ALL that apply. Harmon Solutions Group LYNX Services Safelite Solutions Other (please specify) Question Title 11. Which of the following insurers have required inspection? Please check ALL that apply. Allstate Farmer's Geico HSG Progressive State Auto State Farm Traveler's USAA Other (please specify) Question Title 12. Which of the following best describes your company? It is a NON PARTICIPANT in the companies that are requiring inspections; It is a PARTICIPANT in the companies that are requiring inspections; I am not sure. Question Title 13. If you answered yes to the previous question, which insurers/TPA's have required inspections? Please check ALL that apply? Allstate Farmers HSG LYNX Services Nationwide Safelite Solutions Stafe Farm Travelers Question Title 14. If you are a particpent in the Safelite Solutions/Safelite Glass Network and know your Net Provider Index Score (NPI), please share it here. Question Title 15. Which is the PRIMARY state or province in which you do most of your repairs? Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District of Columbia (DC) Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Marianas Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Virgin Islands Washington West Virginia Wisconsin Wyoming Question Title 16. Have any of these inspections resulted in work being steered away from your company? Yes No I am not sure Question Title 17. Please share any additional comments here. This completes the survey. Thank you for your time and for your help. Done