WSILL Lending- Configurations for Lenders Question Title * What day did you attend or view this course? (Select approximate date if you can’t remember the exact date). Date Date Question Title * Please rate your level of confidence (before and after the course) in doing each task listed below, using this scale:1 – I have no confidence I can do this.2 – I have a low level of confidence to do this.3 – I am confident I can do it with assistance and/or more practice.4 – I am confident I can do it on my own.5 - I am confident I can do it and help others to do it as well. Before the course After the couirse Define Days to Respond and temporarily pause requests 1 2 3 4 5 Define Days to Respond and temporarily pause requests Before the course menu 1 2 3 4 5 Define Days to Respond and temporarily pause requests After the couirse menu Set up Collections with special rules 1 2 3 4 5 Set up Collections with special rules Before the course menu 1 2 3 4 5 Set up Collections with special rules After the couirse menu Set up Deflection policies 1 2 3 4 5 Set up Deflection policies Before the course menu 1 2 3 4 5 Set up Deflection policies After the couirse menu Set up copy and loan policies (including international lender) 1 2 3 4 5 Set up copy and loan policies (including international lender) Before the course menu 1 2 3 4 5 Set up copy and loan policies (including international lender) After the couirse menu Set up automation as Lender 1 2 3 4 5 Set up automation as Lender Before the course menu 1 2 3 4 5 Set up automation as Lender After the couirse menu Set up Real-time availability 1 2 3 4 5 Set up Real-time availability Before the course menu 1 2 3 4 5 Set up Real-time availability After the couirse menu Question Title * What did you learn from this course that you will use in your daily work? Question Title * What aspects of the course did you find most valuable? Question Title * What improvements would you suggest for future sessions of this course? Question Title * Is there anything else you would like to share about this course? Submit