2021 Employer/Plan Sponsor Survey 1. Plan Sponsor Services Plan Sponsor Services Question Title * 1. How often have you heard from your dedicated Relationship Manager and National Life in 2021? Not at all 1 to 2 times 3 to 4 times 5 times or more Question Title * 2. If you need assistance, do you know who is your dedicated National Life Group home office contact? Roberto Abele Bill Aikman Joe Bousquet Sam Keenan Gabriel Kelly Jacob Marley I don't know who my home office contact is Other dedicated National Life contact: Question Title * 3. Rank in order what is the most important service your vendors provide?(1 - most important, 4 - least important) 1 2 3 4 Investment choice 1 2 3 4 Providing timely updates & responsive inquiries 1 2 3 4 Participant reviews 1 2 3 4 Employee education resources Question Title * 4. Would you like to include another notable, important vendor service not listed in the question above? If so, please describe here: Question Title * 5. Are you considering making any changes to your 403(b) and/or 457(b) plan within the next year? Yes No Question Title * 6. If you answered Yes, please provide some insight and timing to the upcoming changes: Question Title * 7. We recently launched our Plan Sponsor Resource Center. Have you found the information useful? Yes No I am not familiar with it Question Title * 8. We recently launched our Retirement Homeroom. Have your employees found the information useful? Yes No They are not familiar with it Next