SurveyMonkey Powered Online Survey

The Phoenix Company of Chicago values your opinion on our products and services and we welcome your contribution to help us improve. Each survey is submitted to our Management team for review and adds to our continuous improvement plan.

Please rate our performance and provide your feedback!

Question Title

* 5= Excellent 4= Above Average 3= Average 2= Below Average 1= Poor

	5	4	3	2	1	Not Applicable
Responsive/Professional Inside Sales:	Responsive/Professional Inside Sales: 5	Responsive/Professional Inside Sales: 4	Responsive/Professional Inside Sales: 3	Responsive/Professional Inside Sales: 2	Responsive/Professional Inside Sales: 1	Responsive/Professional Inside Sales: Not Applicable
Technical Engineering Support:	Technical Engineering Support: 5	Technical Engineering Support: 4	Technical Engineering Support: 3	Technical Engineering Support: 2	Technical Engineering Support: 1	Technical Engineering Support: Not Applicable
Competitive Pricing:	Competitive Pricing: 5	Competitive Pricing: 4	Competitive Pricing: 3	Competitive Pricing: 2	Competitive Pricing: 1	Competitive Pricing: Not Applicable
Product Quality:	Product Quality: 5	Product Quality: 4	Product Quality: 3	Product Quality: 2	Product Quality: 1	Product Quality: Not Applicable
Speed/Accuracy of Shipment:	Speed/Accuracy of Shipment: 5	Speed/Accuracy of Shipment: 4	Speed/Accuracy of Shipment: 3	Speed/Accuracy of Shipment: 2	Speed/Accuracy of Shipment: 1	Speed/Accuracy of Shipment: Not Applicable
Innovative/Custom Solutions:	Innovative/Custom Solutions: 5	Innovative/Custom Solutions: 4	Innovative/Custom Solutions: 3	Innovative/Custom Solutions: 2	Innovative/Custom Solutions: 1	Innovative/Custom Solutions: Not Applicable
Manufacturer Representative Assistance:	Manufacturer Representative Assistance: 5	Manufacturer Representative Assistance: 4	Manufacturer Representative Assistance: 3	Manufacturer Representative Assistance: 2	Manufacturer Representative Assistance: 1	Manufacturer Representative Assistance: Not Applicable
Distributor Availability:	Distributor Availability: 5	Distributor Availability: 4	Distributor Availability: 3	Distributor Availability: 2	Distributor Availability: 1	Distributor Availability: Not Applicable
Website Experience:	Website Experience: 5	Website Experience: 4	Website Experience: 3	Website Experience: 2	Website Experience: 1	Website Experience: Not Applicable

Question Title

* We always welcome additional feedback, opportunities for improvement, or compliments you may have for us. If you wish to speak directly with Management, please contact us at: 800-323-9562.