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Warwick Police Department Prosecution Division Victim/Witness Survey

Importance

The Warwick Police Department is conducting this survey to seek the opinions of victims and witnesses of crime to assess the quality of services provided. Your input will help us improve how we assist crime victims in our city. Your responses to this survey will be completely confidential and anonymous.
1.Please specify the type of offense you were a victim of or witnessed.
2.What year did this offense occur?
3.Is this case still pending?
4.Were a victim or witness to a crime?
5.Part I. Victim Initial Contact with Police:  During the initial state of your criminal complaint, how satisfied were you with the services provided?
6.During your initial stage of your criminal complaint, how satisfied were you with the overall experience you had with the responding police officer(s)?
7.Did the officer(s) who responded to your call explain your rights as a victim?
8.Did you receive any information from the officer(s) about resources for victims such as the law enforcement advocate, community agencies or court advocates, etc.?
9.If you answered yes to Question 8, did you contact any of the recommended resources?
10.If you answered yes to Question 8, how helpful was the resource(s) given?
11.Did the officer(s) meet with you in a private, confidential, and comfortable location?
12.If there was an arrest in your case, did the officer(s) ask if you wished to be notified of the offender's first court appearance (arraignment)?
13.Did you tell the officer that you wanted to be notified of the arrest?
14.If yes, were you notified of the arrest?
15.Below is a list of some actions the police officer(s) may have taken when he/she/they responded to the scene. After each statement, please respond by checking "yes"(they did),"no"(they didn't), or "NA" (not applicable).
YES
NO
N/A
Inquire if you needed medical assistance.
Provide or arrange for medical assistance.
Show concern for your current situation.
Provide or arrange for transportation.
Provide information on protective orders.
Provide case number.
Offer reassurance that made you feel safe.
Explain the subsequent steps involved in processing your case. (arraignment, pre-trials, etc.)
Allow sufficient time for you to talk about your situation, including taking notes & listening.
Provide you with a phone number in case you had any questions.
Offer civil or alternate means to resolve the matter, i.e. social services.
Provide information on how to obtain a copy of an applicable police report.
Have you complete a written statement.
Explain any current or pending criminal charges, including potential sentences, for your case.
16.Are you familiar with the RI-VINE (Victim Information & Notification Everyday) program provided by the Rhode Island Department of Corrections?
17.Part II. Victim Follow-up Contact with Police: During the follow-up stage of your criminal complaint, how satisfied were you with the services and overall experience you had with the follow-up or investigating officer(s) or detective(s):
18.Since the incident, were you contacted by either a police officer or another representative from the police department?
19.How soon were you contacted?
20.How were you contacted?
21.Did the officer/detective explain the procedures involved in the prosecution of your case and your role in the process?
22.Did the officer/detective keep you informed of the status of the investigation?
23.How helpful was the person who contacted you?
24.How satisfied were you with the information and assistance provided by the Prosecution Division at the Warwick Police Department?
25.How safe do you currently feel?
26.Part III. Witness Initial & Follow-Up Contact with the Police: During the initial stage of the criminal complain, how satisfied were you with the services provided and the overall experience you had with the responding police officer(s):
27.Did the officer/detective complete a thorough interview with you?
28.Did the officer/detective obtain a written statement from you?
29.Did the officer/detective advise you of the potential need for you to be subpoenaed in the case as a witness at trial?
30.Were you contacted by either a police officer or another representative from the police department since the incident?
31.Have you received a subpoena to appear in court as a result of being a witness to a crime?
32.Please provide any comments relating to your having been a witness in a case for the Warwick Police Department:
33.Part IV. Victim & Witness Overall Comments/Recommendations:
Please list your overall comments regarding the services the Warwick Police Department provided to you:
34.Please list ways in which you feel the Warwick Police Department can improve their services to meet the needs of victims/witnesses:
Current Progress,
0 of 34 answered