Customer Satisfaction Survey Listening to customers has always been important to us. Your feedback will help us better serve people like you! Question Title * 1. How long have you been associated with Life Recovery Services? Less than six months Six months to a year 1 - 2 years More than 2 years I am not a customer Question Title * 2. Which of the following products/services/roles have you engaged in/been associated with through Life Recovery Services? (Please select all that apply.) Outpatient Counseling Intensive Outpatient Counseling MAT/OTP Methadone Services Volunteer Board Member Contract Worker/Employee Other (please specify) Question Title * 3. Overall, how satisfied are you with Life Recovery Services? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not satisfied at all Question Title * 4. How well do our services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 5. How would you rate the quality of our products and services? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 6. How responsive have we been to your questions or concerns? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 7. How likely are you to participate in/purchase any of our products/services again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 8. How easy or difficult was it to schedule your appointment at a time that was convenient for you? Very easy Easy Somewhat easy Neither easy nor difficult Somewhat difficult Difficult Very difficult N/A Question Title * 9. How well did your provider listen to your needs? Far above average Above average Average Below average Far below average Question Title * 10. Do you have any other comments, questions, or concerns? Done