Gym Kidz Satisfaction Survey
Let us know how we are doing
Let us know how we are doing. Our goal is to provide the best program for families and our athletes. Please help us by filling out this quick questionnaire and let us know how we are doing. We appreciate your feedback.
1.
How long have you been part of our organization?
New to the program
Participated in class for less than a year
Participated in class for over a year
2.
What level is your child currently at?
Beginner Recreational
Preschool
Intermediate Gymnastics
Advanced Gymnastics
Competitive Team
I have more than one child in the program
3.
How satisfied are you with the overall quality of the gymnastics program?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Friend or family recommendation
4.
How satisfied are you with the coaching staff?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Friend or family recommendation
5.
Do you feel that the coaches provide adequate attention and instruction to your child?
Always
Usually
Sometimes
Rarely
Never
6.
How would you rate our communication?
Excellent
Good
Fair
Poor
Very Poor
7.
How satisfied are you with the cleanliness and maintenance of the facilities?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
8.
How satisfied are you with the availability and quality of the equipment?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
9.
How satisfied are you with the class schedule and the availability of classes?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
10.
How satisfied are you with the responsiveness and helpfulness of the front desk staff?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
11.
How satisfied are you with the registration and billing processes?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
12.
On a scale of 0 to 10,
How likely is it that you would recommend Gym Kidz to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
13.
If you see an area where we can improve please let us know. Thank you in advance for your feedback.
