HGRD Customer Satisfaction Survey - Dining
1.
In what meal period did you dine at Herons Glen?
Breakfast/Brunch
Lunch
Dinner
Special Event (please specify)
2.
Where did you dine?
Restaurant/Lounge
Bar
Ballroom
Formal Dining Room
Pool Deck
Private Dining Room
3.
What did you order to eat or drink?
4.
How satisfied were you with the following?
Very Satisfied
Somewhat Satisfied
Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
N/A
Ease of Ordering
Very Satisfied
Somewhat Satisfied
Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
N/A
Interaction with Staff
Very Satisfied
Somewhat Satisfied
Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
N/A
Menu Options
Very Satisfied
Somewhat Satisfied
Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
N/A
Portion Size
Very Satisfied
Somewhat Satisfied
Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
N/A
Quality of Food
Very Satisfied
Somewhat Satisfied
Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
N/A
5.
How would you describe you overall satisfaction of your dining experience?
Excellent
Good
Fair
Poor
Comments:
6.
What was the name of your Server?
7.
Would you like to be contacted?
No
Yes (Please provide your name and email address)
8.
Do you have any other comments, questions, or concerns?
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