PRS External Stakeholder Survey 2025

Question Title

* 1. What is your relationship with our agency? Please select all that apply

Community Partner

Collaborator

Contractor

Client / Service User

Participant On Training and/or Outreach Events

Previous Employee

Other (please specify)

Question Title

* 2. How did you first hear about Plumas Rural Services?

Question Title

* 3. Plumas Rural Services offers a wide range of services, that you may or may not be aware of. Please select your level of familiarity with each program listed.

	Very Familiar	Somewhat Familiar	Not Familiar
A.L.I.V.E. Program - (Training & Support for Adults Living with Disabilities)	A.L.I.V.E. Program - (Training & Support for Adults Living with Disabilities) Very Familiar	A.L.I.V.E. Program - (Training & Support for Adults Living with Disabilities) Somewhat Familiar	A.L.I.V.E. Program - (Training & Support for Adults Living with Disabilities) Not Familiar
Anger Management	Anger Management Very Familiar	Anger Management Somewhat Familiar	Anger Management Not Familiar
Batterer's Intervention	Batterer's Intervention Very Familiar	Batterer's Intervention Somewhat Familiar	Batterer's Intervention Not Familiar
Child Care Payment Program (CCPP)	Child Care Payment Program (CCPP) Very Familiar	Child Care Payment Program (CCPP) Somewhat Familiar	Child Care Payment Program (CCPP) Not Familiar
Child Care Resource & Referral (CCRR)	Child Care Resource & Referral (CCRR) Very Familiar	Child Care Resource & Referral (CCRR) Somewhat Familiar	Child Care Resource & Referral (CCRR) Not Familiar
Disaster Case Management	Disaster Case Management Very Familiar	Disaster Case Management Somewhat Familiar	Disaster Case Management Not Familiar
Dixie Fire Resource Center	Dixie Fire Resource Center Very Familiar	Dixie Fire Resource Center Somewhat Familiar	Dixie Fire Resource Center Not Familiar
Domestic Violence Services	Domestic Violence Services Very Familiar	Domestic Violence Services Somewhat Familiar	Domestic Violence Services Not Familiar
Early Start Family Resource Center	Early Start Family Resource Center Very Familiar	Early Start Family Resource Center Somewhat Familiar	Early Start Family Resource Center Not Familiar
Family Empowerment Center	Family Empowerment Center Very Familiar	Family Empowerment Center Somewhat Familiar	Family Empowerment Center Not Familiar
Grief Recovery	Grief Recovery Very Familiar	Grief Recovery Somewhat Familiar	Grief Recovery Not Familiar

Question Title

* 4. Please continue to select your level of familiarity with each program listed.

	Very Familiar	Somewhat Familiar	Not Familiar
In-Home Respite Services	In-Home Respite Services Very Familiar	In-Home Respite Services Somewhat Familiar	In-Home Respite Services Not Familiar
Mental Health Awareness Training (Mental Health First Aid, ASIST Suicide Interventions Skills, etc.)	Mental Health Awareness Training (Mental Health First Aid, ASIST Suicide Interventions Skills, etc.) Very Familiar	Mental Health Awareness Training (Mental Health First Aid, ASIST Suicide Interventions Skills, etc.) Somewhat Familiar	Mental Health Awareness Training (Mental Health First Aid, ASIST Suicide Interventions Skills, etc.) Not Familiar
Mindful Living Services	Mindful Living Services Very Familiar	Mindful Living Services Somewhat Familiar	Mindful Living Services Not Familiar
Nature Made	Nature Made Very Familiar	Nature Made Somewhat Familiar	Nature Made Not Familiar
Parenting Classes	Parenting Classes Very Familiar	Parenting Classes Somewhat Familiar	Parenting Classes Not Familiar
Plumas STARS	Plumas STARS Very Familiar	Plumas STARS Somewhat Familiar	Plumas STARS Not Familiar
Plumas Transit Systems	Plumas Transit Systems Very Familiar	Plumas Transit Systems Somewhat Familiar	Plumas Transit Systems Not Familiar
Training & Development (Personal and Professional)	Training & Development (Personal and Professional) Very Familiar	Training & Development (Personal and Professional) Somewhat Familiar	Training & Development (Personal and Professional) Not Familiar
Trauma Recovery & Education	Trauma Recovery & Education Very Familiar	Trauma Recovery & Education Somewhat Familiar	Trauma Recovery & Education Not Familiar
Visions (formerly Girls Rite)	Visions (formerly Girls Rite) Very Familiar	Visions (formerly Girls Rite) Somewhat Familiar	Visions (formerly Girls Rite) Not Familiar
WIC (Women, Infants & Children)	WIC (Women, Infants & Children) Very Familiar	WIC (Women, Infants & Children) Somewhat Familiar	WIC (Women, Infants & Children) Not Familiar

Question Title

* 5. As a COMMUNITY PARTNER or COLLABORATOR Please select the programs you have engaged with personally.

Not Applicable - I'm not a community partner or collaborator

A.L.I.V.E. Program - (Training & Support for Adults Living with Disabilities)

Anger Management

Batterer's Intervention

Child Care Payment Program (CCPP)

Child Care Resource & Referral (CCRR)

Disaster Case Management

Dixie Fire Resource Center

Domestic Violence Services

Early Start Family Resource Center

Family Empowerment Center

Grief Recovery

In-Home Respite Services

Mental Health Awareness Training (Mental Health First Aid, ASIST Suicide Interventions Skills, etc.)

Mindful Living Services

Nature Made

Plumas STARS

Plumas Transit Systems

Training & Development (Personal and Professional)

Trauma Recovery & Education

Visions (formerly Girls Rite)

WIC (Women, Infants & Children)

NONE OF THE ABOVE

Other (please specify)

Question Title

* 6. As a CLIENT, SERVICE USER OR PARTICIPANT ON TRAINING/OUTREACH EVENT, Please select the programs you have engaged with personally.

Not Applicable - I'm not a client, service user or participant

A.L.I.V.E. Program - (Training & Support for Adults Living with Disabilities)

Anger Management

Batterer's Intervention

Child Care Payment Program (CCPP)

Child Care Resource & Referral (CCRR)

Disaster Case Management

Dixie Fire Resource Center

Domestic Violence Services

Early Start Family Resource Center

Family Empowerment Center

Grief Recovery

In-Home Respite Services

Mental Health Awareness Training (Mental Health First Aid, ASIST Suicide Interventions Skills, etc.)

Mindful Living Services

Nature Made

Plumas STARS

Plumas Transit Systems

Training & Development (Personal and Professional)

Trauma Recovery & Education

Visions (formerly Girls Rite)

WIC (Women, Infants & Children)

NONE OF THE ABOVE

Other (please specify)

Question Title

* 7. How do you normally access information about our services?

Emails from PRS Staff

Newsletter (PRS Monthly)

Printed Materials - Flyers, brochures, etc.

Social Media

Website

Word of Mouth - Referrals from other service providers or clients

Other (please specify)

Question Title

* 8. How would you rate your overall experience interacting with our agency?

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* 9. Please provide your perspective of interaction with PRS, by rating us in the following areas.

	Poor	Below Average	Average	Above Average	Outstanding	N/A - Not Applicable
Acting with Integrity & Transparency	Acting with Integrity & Transparency Poor	Acting with Integrity & Transparency Below Average	Acting with Integrity & Transparency Average	Acting with Integrity & Transparency Above Average	Acting with Integrity & Transparency Outstanding	Acting with Integrity & Transparency N/A - Not Applicable
Communication	Communication Poor	Communication Below Average	Communication Average	Communication Above Average	Communication Outstanding	Communication N/A - Not Applicable
Collaboration with Community Partners	Collaboration with Community Partners Poor	Collaboration with Community Partners Below Average	Collaboration with Community Partners Average	Collaboration with Community Partners Above Average	Collaboration with Community Partners Outstanding	Collaboration with Community Partners N/A - Not Applicable
Cultural Responsiveness	Cultural Responsiveness Poor	Cultural Responsiveness Below Average	Cultural Responsiveness Average	Cultural Responsiveness Above Average	Cultural Responsiveness Outstanding	Cultural Responsiveness N/A - Not Applicable
Ease of Access to Services	Ease of Access to Services Poor	Ease of Access to Services Below Average	Ease of Access to Services Average	Ease of Access to Services Above Average	Ease of Access to Services Outstanding	Ease of Access to Services N/A - Not Applicable
Ease of Access to Referral Information	Ease of Access to Referral Information Poor	Ease of Access to Referral Information Below Average	Ease of Access to Referral Information Average	Ease of Access to Referral Information Above Average	Ease of Access to Referral Information Outstanding	Ease of Access to Referral Information N/A - Not Applicable
Ease of Navigating the PRS Website	Ease of Navigating the PRS Website Poor	Ease of Navigating the PRS Website Below Average	Ease of Navigating the PRS Website Average	Ease of Navigating the PRS Website Above Average	Ease of Navigating the PRS Website Outstanding	Ease of Navigating the PRS Website N/A - Not Applicable
Innovation and Creativity to Meet the Needs of Clients and/or Community	Innovation and Creativity to Meet the Needs of Clients and/or Community Poor	Innovation and Creativity to Meet the Needs of Clients and/or Community Below Average	Innovation and Creativity to Meet the Needs of Clients and/or Community Average	Innovation and Creativity to Meet the Needs of Clients and/or Community Above Average	Innovation and Creativity to Meet the Needs of Clients and/or Community Outstanding	Innovation and Creativity to Meet the Needs of Clients and/or Community N/A - Not Applicable
Supportive and Compassionate Service	Supportive and Compassionate Service Poor	Supportive and Compassionate Service Below Average	Supportive and Compassionate Service Average	Supportive and Compassionate Service Above Average	Supportive and Compassionate Service Outstanding	Supportive and Compassionate Service N/A - Not Applicable

If Any Ratings are 'Poor' or 'Outstanding' - please explain, we value your feedback

Question Title

* 10. How likely are you to recommend our agency to others?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

If you answered 'Very Likely' or 'Very Unlikely', please explain, we value your feedback.

PRS External Stakeholder Survey 2025

Question Title

* 1. What is your relationship with our agency? Please select all that apply

Question Title

* 2. How did you first hear about Plumas Rural Services?

Question Title

* 3. Plumas Rural Services offers a wide range of services, that you may or may not be aware of. Please select your level of familiarity with each program listed.

Question Title

* 4. Please continue to select your level of familiarity with each program listed.

Question Title

* 5. As a COMMUNITY PARTNER or COLLABORATOR Please select the programs you have engaged with personally.

Question Title

* 6. As a CLIENT, SERVICE USER OR PARTICIPANT ON TRAINING/OUTREACH EVENT, Please select the programs you have engaged with personally.

Question Title

* 7. How do you normally access information about our services?

Question Title

* 8. How would you rate your overall experience interacting with our agency?

Question Title

* 9. Please provide your perspective of interaction with PRS, by rating us in the following areas.

Question Title

* 10. How likely are you to recommend our agency to others?

Question Title

* 11. Do you have any additional comments or suggestions for us?