Please also complete the Diversity, Equity and Inclusion (DEI) form, using the same device.

Subscriptions & Finance Administrator job description
Location, hours and wages
This is an office based role in Manchester. Ethical Consumer currently has 22 worker members on equal pay, and a similar number of associates, contractors and volunteers. We support flexible working, with hours agreed which accommodate the whole co-op and subgroup meetings required in the role. The full team meets every Tuesday at 11.30am. Attendance is compulsory for annual strategy days in the summer and a political strategy day in winter.


Co-operative Responsibilities
New staff are required to work a probationary period of nine months, before they can become permanent staff and full members. Due to the length of training and the nature of this role, we are looking for someone interested in working with Ethical Consumer medium to long term.

All members share the responsibilities of running the co-operative, including taking part in the decision-making process and joining relevant subgroups to help manage eg subscriptions, finance, personnel, consultancy or marketing. Subgroup work is core to many members' roles.

The new Administrator will be a part of the Subscriptions and Finance subgroups, which manage a range of tasks and will provide training. The role may include for example:
Subscriptions:
*Keep subscriber records and payments up to date.
*Process new and renewed subscriptions and email queries.
*Weekly post office mailout for new subscribers.
*Assist with managing Direct Debit payments.
*Participate in 'Subs and Renewals' group meetings.
*Help produce monthly subs reports for the rest of the co-op.
Finance:
*Participate in 'Finance' group meetings.
*Support monthly payroll processes including monitoring overtime.
*Support quarterly report preparation.
*Support checking VAT/OSS returns.
*Support financial forecasting.
*Process investor member payments and issue share certificates.
*Create invoices.
*Process international payments.

Person specification
Essential Qualities
* Experience of administration in an office environment
* Experience of a customer facing role and a friendly manner
* IT skills including database and spreadsheet management
* Numerical skills and attention to detail
* Ability to write clear and concise English and condense complex information
* Commitment to the co-operative way of working, good interpersonal communication skills, and ability to contribute to a co-operative decision-making process
* Awareness of and an interest in ethical consumption, eg environment, human rights, animal welfare or politics in relation to corporations
* Ability to behave in a confident and professional manner towards colleagues, customers and partner organisations
* Demonstrable organisational skills, ability to meet deadlines, multi-task and prioritise, and work on own initiative
* Ability and willingness to learn


Desirable Qualities -- experience of:
* Accounting software (eg Quickbooks)
* Managing/working with finances
* Liaising with technical support, and system testing
* Customer Relationship Management systems
* Email delivery systems (e.g. Mailchimp)
* Financial reporting
* Grant fundraising
* Co-operative working
* Campaigning, e.g. related to Corporate Social Responsibility
* Sociocratic decision making or governance

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* 1. I have read the 'Information about the role, organisation and application process' at https://www.ethicalconsumer.org/about-us/working-ethical-consumer

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* 2. EMPLOYMENT HISTORY
Starting with your present or most recent work, please give a summary of employment including any freelance or relevant unpaid work, giving Dates, Employer, Post, Responsibilities and Reason for Leaving.

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* 3. QUALIFICATIONS AND TRAINING
Starting with the most recent please give details of your education, qualifications and other training, giving Dates, Establishment, Subjects/Course/Qualification, and Grade:

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* 4. INFORMATION IN SUPPORT OF YOUR APPLICATION

Please use the essential and desirable listings on the person specification to help you complete this section. Use each listed essential ‘quality’ as a sub heading and write about how you have evidenced that quality - drawing on relevant experience. Then add other relevant and ‘desirable’ experience (which may have come from sources other than employment).

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* 5. ADDITIONAL INFORMATION IN SUPPORT OF YOUR APPLICATION
Please use this section to tell us more about yourself. If you have been involved in ethical issues (e.g. environmental, human rights, animal rights issues, charity work etc.), or have an interest in any of these areas, please provide some detail below. You may include other relevant experience (which may have come from sources other than employment), the reasons you want this job, particular skills you feel you can bring and so on.

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* 6. NOTICE: How much notice do you need to give before you could start?

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* 7. REFEREE 1
Please provide the names, and contact details, of two people who can provide references. One should be from your current or most recent employer.

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* 8. REFEREE 2

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* 9. I confirm that, to the best of my knowledge, the above information is truthful and accurate. Please type your name:

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* 10. Your Details

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* 11. Where did you see the advertisement for this job? If it was on social media, please state which platform:

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* 12. I will also complete the Diversity, Equity and Inclusion (DEI) form (all questions are optional)

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