FCIA Business Conflict Forum® - Dispute Resolution Survey (about 4 minutes)

Measuring Conflict In the Firestopping / Construction Industry

We are requesting your response to this anonymous survey about the resolving disputes in the Firestop Contracting / Construction industry and in the operation of your business. The results of this survey will be published and updated from time-time at the FCIA Business Conflict Forum® web page. Also, results can be obtained at no cost by emailing info@BusinessMediationNetwork.com. Please invite others in your organization as well as your customers, suppliers, partners and colleagues to participate in this survey.

DON'T FORGET TO TEST YOUR "LAWSUIT IQ" BY COMPLETING THE FINAL 3 QUESTIONS! The answers will appear in the survey report. Please send questions or comments to psimon@BusinessMediationNework.com.

Question Title

* 1. Please describe the nature of your FCIA membership?

Firestop Contractor

Firestop Inspection Agency

Manufacturer Member

Associate Member (Please describe business or profession)

Other (Please specify)

Not a Member (Please describe business or profession)

Associates / Other / Non Members (please specify business or profession)

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* 2. Please estimate the number of business disputes over the past 10 years that you have not been able to resolve directly:

None

1 - 5

6 - 10

10 - 20

Over 20

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* 3. What issues were involved in those disputes (check all that apply)?

Contract Issues - including extras, charge orders, scope of work, warranty

Collection

Employee Claims

Corporate / Partnership Problems

Financial / Lending

Government Regulations, Licenses, Code, Inspections

General Business - real estate, lease, equipment

Other (please specify)

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* 4. Please describe how those disputes were ultimately handled (check all that apply):

Filed a lawsuit or arbitration

Retained a mediator to facilitate negotiations

Abandoned claim, stopped doing business with other party

Abandoned claim, still do work with other party

Other (please specify)

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* 5. In resolving business disputes, please rank the following goals from most important (5) to least important (1):

Getting It Over With

Money

Finding Mutual Benefit

Winning

Preserving Relationships

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* 6. Would the knowledge that up to 80% of the disputes submitted to mediation are resolved encourage you to mediate before filing a lawsuit?

Yes

Comment:

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* 7. Would you be more likely to try to resolve a business dispute through mediation before litigation or arbitration if you had access to a convenient and affordable mediation program offering online mediator selection?

Yes

Not Sure

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* 8. Lawsuit IQ - Approximately how many business-related lawsuits are filed in the USA each year?

Under 1 million

1 - 3 million

3 - 5 million

5 - 8 million

Over 8 million

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* 9. Lawsuit IQ - How long does a typical business-related lawsuit in the USA last from start to finish?

3 or more years

1 - 3 years

6 months - 1 year

Under 6 months

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* 10. Lawsuit IQ - What percentage of business-related lawsuits are decided by a judge or jury after trial?

75% - 100%

50% - 75%

25% - 50%

10% - 25%

2% - 10%

1% or less