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Facility Reservation Customer Satisfaction Survey

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* 1. Location of Facility Reservation

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* 2. What was the date of your reservation?

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* 3. Please rate the Facility Reserved

	Excellent	Good	Fair	Poor	N/A
Shelter/Building Cleanliness	Shelter/Building Cleanliness Excellent	Shelter/Building Cleanliness Good	Shelter/Building Cleanliness Fair	Shelter/Building Cleanliness Poor	Shelter/Building Cleanliness N/A
Barbecue/Kitchen Area	Barbecue/Kitchen Area Excellent	Barbecue/Kitchen Area Good	Barbecue/Kitchen Area Fair	Barbecue/Kitchen Area Poor	Barbecue/Kitchen Area N/A
Tables/Chairs	Tables/Chairs Excellent	Tables/Chairs Good	Tables/Chairs Fair	Tables/Chairs Poor	Tables/Chairs N/A
Restrooms/Shower Facility	Restrooms/Shower Facility Excellent	Restrooms/Shower Facility Good	Restrooms/Shower Facility Fair	Restrooms/Shower Facility Poor	Restrooms/Shower Facility N/A
Drinking Fountains	Drinking Fountains Excellent	Drinking Fountains Good	Drinking Fountains Fair	Drinking Fountains Poor	Drinking Fountains N/A
Grounds	Grounds Excellent	Grounds Good	Grounds Fair	Grounds Poor	Grounds N/A
Overall Conditions	Overall Conditions Excellent	Overall Conditions Good	Overall Conditions Fair	Overall Conditions Poor	Overall Conditions N/A
Parking	Parking Excellent	Parking Good	Parking Fair	Parking Poor	Parking N/A
Handicap Parking & Access	Handicap Parking & Access Excellent	Handicap Parking & Access Good	Handicap Parking & Access Fair	Handicap Parking & Access Poor	Handicap Parking & Access N/A

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* 4. Please rate the Park Rangers/Park Staff

	Excellent	Good	Fair	Poor	N/A
Professionalism	Professionalism Excellent	Professionalism Good	Professionalism Fair	Professionalism Poor	Professionalism N/A
Attitude/Friendliness	Attitude/Friendliness Excellent	Attitude/Friendliness Good	Attitude/Friendliness Fair	Attitude/Friendliness Poor	Attitude/Friendliness N/A
Knowledge/Helpfulness	Knowledge/Helpfulness Excellent	Knowledge/Helpfulness Good	Knowledge/Helpfulness Fair	Knowledge/Helpfulness Poor	Knowledge/Helpfulness N/A

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* 5. Please rate Administration/Reservation Staff

	Excellent	Good	Fair	Poor	N/A
Professionalism	Professionalism Excellent	Professionalism Good	Professionalism Fair	Professionalism Poor	Professionalism N/A
Attitude/Friendliness	Attitude/Friendliness Excellent	Attitude/Friendliness Good	Attitude/Friendliness Fair	Attitude/Friendliness Poor	Attitude/Friendliness N/A
Knowledge/Helpfulness	Knowledge/Helpfulness Excellent	Knowledge/Helpfulness Good	Knowledge/Helpfulness Fair	Knowledge/Helpfulness Poor	Knowledge/Helpfulness N/A

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* 6. Please rate the Reservation Process

	Excellent	Good	Fair	Poor	N/A
Ease of Process	Ease of Process Excellent	Ease of Process Good	Ease of Process Fair	Ease of Process Poor	Ease of Process N/A
Reservation Policies	Reservation Policies Excellent	Reservation Policies Good	Reservation Policies Fair	Reservation Policies Poor	Reservation Policies N/A
Reservation Forms	Reservation Forms Excellent	Reservation Forms Good	Reservation Forms Fair	Reservation Forms Poor	Reservation Forms N/A
Reservation Info On Parks Website	Reservation Info On Parks Website Excellent	Reservation Info On Parks Website Good	Reservation Info On Parks Website Fair	Reservation Info On Parks Website Poor	Reservation Info On Parks Website N/A

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* 7. Please rate other Reservation issues

	Excellent	Good	Fair	Poor	N/A
Date Availability	Date Availability Excellent	Date Availability Good	Date Availability Fair	Date Availability Poor	Date Availability N/A
Facility Options/Variety	Facility Options/Variety Excellent	Facility Options/Variety Good	Facility Options/Variety Fair	Facility Options/Variety Poor	Facility Options/Variety N/A
Facility Functionality	Facility Functionality Excellent	Facility Functionality Good	Facility Functionality Fair	Facility Functionality Poor	Facility Functionality N/A
Overall Convenience for Guests	Overall Convenience for Guests Excellent	Overall Convenience for Guests Good	Overall Convenience for Guests Fair	Overall Convenience for Guests Poor	Overall Convenience for Guests N/A

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* 8. How would you rate your experience with Washoe County Regional Parks and Open Space as a whole?

Excellent

Good

Fair

Poor

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* 9. What are your suggestions or comments to help us better serve you?

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* 10. If you would like to be contacted about your experience or receive updates about Washoe County Regional Parks and Open Space events please enter information below.

Name:

Address:

City/Town:

State:

ZIP/Postal Code:

Email Address:

Phone Number: