Peoplecare Optical & Dental Feedback Survey Question Title * 1. [Optional]: Please leave your name and/or contact details below if you'd like someone to get in touch about your experience: Question Title * 2. What brought you to Peoplecare Optical & Dental? A dentist appointment An optometrist appointment Glasses/lenses from the optical dispensers To make an appointment with the reception team To look at the range of glasses/sunglasses available Other (please specify) Question Title * 3. How would you rate your experience? Poor Not so good Good Great Fantastic! N/A Making an appointment Making an appointment Poor Making an appointment Not so good Making an appointment Good Making an appointment Great Making an appointment Fantastic! Making an appointment N/A Waiting time Waiting time Poor Waiting time Not so good Waiting time Good Waiting time Great Waiting time Fantastic! Waiting time N/A Care factor from our team Care factor from our team Poor Care factor from our team Not so good Care factor from our team Good Care factor from our team Great Care factor from our team Fantastic! Care factor from our team N/A Getting simple information about my treatment Getting simple information about my treatment Poor Getting simple information about my treatment Not so good Getting simple information about my treatment Good Getting simple information about my treatment Great Getting simple information about my treatment Fantastic! Getting simple information about my treatment N/A Facilities available at the store Facilities available at the store Poor Facilities available at the store Not so good Facilities available at the store Good Facilities available at the store Great Facilities available at the store Fantastic! Facilities available at the store N/A Value for money Value for money Poor Value for money Not so good Value for money Good Value for money Great Value for money Fantastic! Value for money N/A Range of glasses/sunglasses Range of glasses/sunglasses Poor Range of glasses/sunglasses Not so good Range of glasses/sunglasses Good Range of glasses/sunglasses Great Range of glasses/sunglasses Fantastic! Range of glasses/sunglasses N/A Overall Overall Poor Overall Not so good Overall Good Overall Great Overall Fantastic! Overall N/A Question Title * 4. If you are a Peoplecare member, does access to Peoplecare Optical & Dental add value to your Peoplecare health insurance? Strongly disagree Disagree Neutral Agree Strongly agree N/A (I don't have Peoplecare health insurance) If you are a Peoplecare member, does access to Peoplecare Optical & Dental add value to your Peoplecare health insurance? If you are a Peoplecare member, does access to Peoplecare Optical & Dental add value to your Peoplecare health insurance? Strongly disagree If you are a Peoplecare member, does access to Peoplecare Optical & Dental add value to your Peoplecare health insurance? Disagree If you are a Peoplecare member, does access to Peoplecare Optical & Dental add value to your Peoplecare health insurance? Neutral If you are a Peoplecare member, does access to Peoplecare Optical & Dental add value to your Peoplecare health insurance? Agree If you are a Peoplecare member, does access to Peoplecare Optical & Dental add value to your Peoplecare health insurance? Strongly agree If you are a Peoplecare member, does access to Peoplecare Optical & Dental add value to your Peoplecare health insurance? N/A (I don't have Peoplecare health insurance) Question Title * 5. How did you hear about us? I'm a Peoplecare member I saw your ad I used to be a Smart Eyes customer Facebook promotion Family/friend's recommendation Internet search Yellow pages Other (please specify) Question Title * 6. Any other comments? Done!
