Clear Impact Case Management System Research Survey

Thank you for helping us to learn more about your case management efforts!

We will use the information gathered during this survey in the development of new tools and resources to help you improve and simplify your case management efforts. If you are one of the first 50 respondents and would like us to send you a free RBA 101 Workshop DVD, please remember to give us your address at the end of this survey (we are only able to ship domestic USA - we apologize for the inconvenience).

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* 1. Please tell us a little about yourself.

Name *

Company

Email Address *

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* 2. Do you currently use a case management software system (a system that you pay for that is not Excel or a similar in-house solution)?

Yes

We use Excel or another in-house solution

We don't currently use any kind of case management system (including Excel, etc.)

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* 3. Which of the following case management software systems do you use?

Apricot

Penelope

CaseWorthy

ClientTrack

Efforts to Outcomes

Exponent Case Management

Excel

We don't currently use a case management system

Other (please specify)

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* 4. What do you like best about your current case management system?

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* 5. What do you like least about your current case management system?

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* 6. On a scale of 1 to 10 (with 1 being low value for cost and 10 being high value for cost), how would you rate the value for cost of your current case management system?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. On a scale of 1 to 10 (with 1 being very easy and 10 being very difficult), how would you rate the ease-of-use of your current case management system?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 8. On a scale of 1 to 10 (with 10 being very satisfied and 1 being very dissatisfied), how would you rate your overall satisfaction with your current case management system?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 9. Please rank, in order of importance to you, the following features of a case management software system.

Price

Ease-of-use

Ability to create client surveys

Security

Ability to analyze program-level outcomes

Integration with a performance management system

Client referrals

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* 10. If there was a more cost-effective case management software system that met all of your most important needs, would you consider switching to a new system (regardless of your timeline)?

Yes

Not currently

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* 11. Are you interested in learning more about case management and potential case management solutions from Clear Impact?

Yes

Not currently

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* 12. Is there anything else you would like us to know about your case management efforts/needs?

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* 13. If you are a winner, where would you like us to send your RBA 101 DVD?

Name

Address

Address 2

City/Town

State/Province

ZIP/Postal Code