MedStar Family Choice District of Columbia Find a Provider Website Survey
1.
Have you used the Find a Provider function of the MedStar Family Choice DC website before?
Yes
No
2.
If you have used the Find a Provider function of the website before, what type of provider information were you looking for?
Primary Care Provider/Family Doctor
Specialist
Hospital
Pharmacy
Prompt Care/Urgent Care
Other (please specify)
3.
How did you search for the provider?
By Specialty
By Location
By Name
By Gender
By Group Name or Hospital Affiliation
Other (please specify)
4.
How easy or difficult was your provider search?
Very Difficult
Difficult
Neutral
Easy
Very Easy
5.
Did the search give you the expected results?
Yes
No
If no, please explain any difficulties or issues you are having with the Find a Provider search. We want to assist you with any issues, so please provide as much detail as possible. You may call Enrollee Services at 888-404-3549 if you need immediate or additional assistance finding a provider.
6.
Is there anything that would help make the search easier?
7.
Is there enough information in each provider (doctor) profile?
Yes
No
If answered "No", what information would you like to see in the provider (doctor) profiles?
8.
Do you have any suggestions on how to improve the Find A Provider function of the website?
Yes
No
If you answered "Yes," please give examples.
9.
Please rate how easy the "Size of the Text" reads.
Very Difficult
Difficult
Neutral
Easy
Very Easy
10.
Please rate how easy it was to find provider information in Espanol (Spanish).
Very Difficult
Difficult
Neutral
Easy
Very Easy
Not Applicable
11.
As you were reviewing the website, was the information written in an easy way to understand?
Yes
No
If you answered "No", please explain why
12.
Please rate the overall look of the MedStar Family Choice DC website.
Poor
Fair
Good
Excellent
Current Progress,
0 of 12 answered
