MGMA Better Performance Staffing Solutions

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* 1. True or False: Turnover rate has surpassed 8% for medical aides and assistants from April to December 2020 according to JAMA Health Forum.

True

False

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* 2. The estimated cost to turnover a medical assistant is what percent of the annual salary?

20%

30%

40%

50%

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* 3. The Cone Health program for certified medical assistants has their students commit to Cone for ____________ after completing their educational program.

6 months

1 year

2 years

They require no additional payback

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* 4. When Cone Health compared with other community colleges and technical schools, they found their program produced:

Below average students

Comparable students

Above average students

No comparison was done

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* 5. According to an MGMA Stat poll, the most difficult position to fill in the medical office is?

Medical Assistant (MA)

Receptionist

Coders and billers

Nurses

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* 6. True or False: A benefit of the in-house CMA development is that the organization can ensure that training is aligned with its initiatives and best practices, not to mention providing a high return on investment.

True

False