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* 1. Did you like the design of the report?

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* 2. Did you get the information you needed from the report?

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* 3. Have we missed anything – what else would you like to see in the report?

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* 4. What would you like us to change about the report?

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* 5. Would you like to discuss anything in the report with a member of staff?

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* 6. Any other comments?

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* 7. Please provide your contact details if you would like to become involved in assessing how we present information to our residents and customers: