PROV Reading Room Survey October - December 2024
1.
Which Reading Room do you attend to do your research?
North Melbourne
Ballarat
2.
How satisfied were you that the advice and direction provided assisted you in undertaking your research?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Further comments
3.
How well did we understand your questions?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
N/A
Further comments
4.
How much time did it take us to address your questions and concerns?
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
N/A
Further comments
5.
Does the PROV website provide the information you require to undertake your research?
Yes
No
Additional comments
6.
Did you encounter any issues or problems when ordering records? If yes please explain to the best of your abilities what these issues or problems were.
Yes
No
Additional comments
7.
Overall, do the facilities and equipment provided by PROV meet your needs? If not, please explain why.
Yes
No
Additional comments
8.
Do you find the cameras and scanners easy to use?
Yes
No
N/A
Additional comments
9.
Do you have any other comments, questions, or concerns?
