PROV Reading Room Survey October - December 2024 Question Title * 1. Which Reading Room do you attend to do your research? North Melbourne Ballarat Question Title * 2. How satisfied were you that the advice and direction provided assisted you in undertaking your research? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Further comments Question Title * 3. How well did we understand your questions? Extremely well Very well Somewhat well Not so well Not at all well N/A Further comments Question Title * 4. How much time did it take us to address your questions and concerns? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected N/A Further comments Question Title * 5. Does the PROV website provide the information you require to undertake your research? Yes No Additional comments Question Title * 6. Did you encounter any issues or problems when ordering records? If yes please explain to the best of your abilities what these issues or problems were. Yes No Additional comments Question Title * 7. Overall, do the facilities and equipment provided by PROV meet your needs? If not, please explain why. Yes No Additional comments Question Title * 8. Do you find the cameras and scanners easy to use? Yes No N/A Additional comments Question Title * 9. Do you have any other comments, questions, or concerns? Submit response >>