HOW ARE WE DOING?

The Vermont National Guard Army and Air Family Programs would like to hear from you: our customers, community partners, military leadership, and others so that we may be sure we are providing the level of service our service members, veterans, and families have earned. We value your feedback and hope you will take a moment to complete this survey so that we may learn from you what we are doing well, areas where we could improve, and issues/concerns that are facing our military families.

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* 1. What type of service did you utilize? (Check all the apply)

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* 2. Please rate the professionalism of the representative:

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* 3. Please rate the knowledge of your representative:

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* 4. What is your overall satisfaction with your customer service experience:

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* 5. How likely are you to contact the VTNG Army/Air Family Programs Office for assistance again:

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* 6. Would you like the VTNG Army or Air Family Programs Office to contact you with more information:

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* 7. If you answered YES to question 6, how would you like us to contact you? (Please check all that apply.)

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* 8. Please provide the month/year of the assistance provided:

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* 9. Please provide your contact information in the box below:

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* 10. How did you hear about us?

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* 11. Please provide feedback if you have visited the Family Programs website: www.ngfamily.vt.gov

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* 12. Additional comments/recommendations:

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