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Westside Specialty Pharmacy Survey

Dear Patients,

Thank you for giving us the opportunity to better serve you.  Please help us by taking a few minutes to tell us about the services that you have been receiving so far with Westside Specialty Pharmacy.  We appreciate your business and want to make sure we meet or rather exceed your expectations. 

Sincerely,
Brian Carter R.Ph.

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* 1. Service Category

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* 2. Are you a new or existing patient?

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* 3. Responses to questions/concerns were addressed in a timely manner

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* 4. Condition of medication when filled/received.

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* 5. Accuracy of the filled prescription

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* 6. Access to speak with a pharmacist or nurse for information and/or medication counseling

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* 7. Service friendly, prompt and courteous, empathy/concern for patient's needs

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* 8. Knowledge of health conditions and/or medication(s), ability to answer questions

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* 9. Ease of enrollment as a new patient (existing patients select n/a)

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* 10. Service ratings for both initial fill and refills

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* 11. Satisfied with length of time for prescription processing

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* 12. Information was collected on all the medications I am currently taking

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* 13. Received info on Patients Rights and Responsibilities (included in Welcome Package for New Patients, accessible on website for existing patients)

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* 14. Satisfied with Westside Specialty Pharmacy's Patient Management Program?

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* 15. Overall experience with Westside Specialty Pharmacy

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* 16. Overall service satisfaction with Westside Specialty Pharmacy,
would recommend to others

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* 17. In general what is your quality of life?

0 of 17 answered
 

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