Special Event Survey

In order to ensure quality of special events, NWSRA would appreciate your input. Please take a few minutes to complete this evaluation.

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* 1. Season

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* 2. Please enter the following information below:

Participant Name:

Date:

Event Name:

Season/Year:

Parent Name and E-mail:

NWSRA Staff:

Please circle the appropriate ranking for each question, and use space below for additional comments: 3 = Exceeds Expectations; 2 = Meets Expectations; 1 = Not Adequate; NA = Not Applicable

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* 3. Please rate below:

	Exceeds Expectations	Meets Expectations	Not Adequate	N/A
Satisfaction of the Special Event	Satisfaction of the Special Event Exceeds Expectations	Satisfaction of the Special Event Meets Expectations	Satisfaction of the Special Event Not Adequate	Satisfaction of the Special Event N/A
Was the registration process efficient and customer friendly?	Was the registration process efficient and customer friendly? Exceeds Expectations	Was the registration process efficient and customer friendly? Meets Expectations	Was the registration process efficient and customer friendly? Not Adequate	Was the registration process efficient and customer friendly? N/A
Did the cost of the Special Event meet the activity needs?	Did the cost of the Special Event meet the activity needs? Exceeds Expectations	Did the cost of the Special Event meet the activity needs? Meets Expectations	Did the cost of the Special Event meet the activity needs? Not Adequate	Did the cost of the Special Event meet the activity needs? N/A
Benefits received from participation in this Special Event	Benefits received from participation in this Special Event Exceeds Expectations	Benefits received from participation in this Special Event Meets Expectations	Benefits received from participation in this Special Event Not Adequate	Benefits received from participation in this Special Event N/A

Please list specific benefits:

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* 4. Please rate the NWSRA Staff:

	Exceeds Expectations	Meets Expectations	Not Adequate	N/A
Prompt/Dependable	Prompt/Dependable Exceeds Expectations	Prompt/Dependable Meets Expectations	Prompt/Dependable Not Adequate	Prompt/Dependable N/A
Communication of Changes	Communication of Changes Exceeds Expectations	Communication of Changes Meets Expectations	Communication of Changes Not Adequate	Communication of Changes N/A
Friendly Attitude	Friendly Attitude Exceeds Expectations	Friendly Attitude Meets Expectations	Friendly Attitude Not Adequate	Friendly Attitude N/A
Assistance	Assistance Exceeds Expectations	Assistance Meets Expectations	Assistance Not Adequate	Assistance N/A
Encouraged Independence	Encouraged Independence Exceeds Expectations	Encouraged Independence Meets Expectations	Encouraged Independence Not Adequate	Encouraged Independence N/A
Overall satisfaction with their performance	Overall satisfaction with their performance Exceeds Expectations	Overall satisfaction with their performance Meets Expectations	Overall satisfaction with their performance Not Adequate	Overall satisfaction with their performance N/A

Additional Comments:

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* 5. Please rate the Special Event:

	Exceeds Expectations	Meets Expectations	Not Adequate	N/A
Age Appropriate Activity	Age Appropriate Activity Exceeds Expectations	Age Appropriate Activity Meets Expectations	Age Appropriate Activity Not Adequate	Age Appropriate Activity N/A
Met Goals/Expectations	Met Goals/Expectations Exceeds Expectations	Met Goals/Expectations Meets Expectations	Met Goals/Expectations Not Adequate	Met Goals/Expectations N/A
Notified of Activity Schedule	Notified of Activity Schedule Exceeds Expectations	Notified of Activity Schedule Meets Expectations	Notified of Activity Schedule Not Adequate	Notified of Activity Schedule N/A
Length of Time of Special Event	Length of Time of Special Event Exceeds Expectations	Length of Time of Special Event Meets Expectations	Length of Time of Special Event Not Adequate	Length of Time of Special Event N/A
Location of the Special Event	Location of the Special Event Exceeds Expectations	Location of the Special Event Meets Expectations	Location of the Special Event Not Adequate	Location of the Special Event N/A

Additional Comments:

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* 6. Please rate Transportation:

	Exceeds Expectations	Meets Expectations	Not Adequate	N/A
Promptness	Promptness Exceeds Expectations	Promptness Meets Expectations	Promptness Not Adequate	Promptness N/A
Location of Pick-up/Drop off, if applicable	Location of Pick-up/Drop off, if applicable Exceeds Expectations	Location of Pick-up/Drop off, if applicable Meets Expectations	Location of Pick-up/Drop off, if applicable Not Adequate	Location of Pick-up/Drop off, if applicable N/A
Door to Door, if applicable	Door to Door, if applicable Exceeds Expectations	Door to Door, if applicable Meets Expectations	Door to Door, if applicable Not Adequate	Door to Door, if applicable N/A

Additional Comments:

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* 7. Any suggestions to improve this Program?

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* 8. Any suggestions for Special Events?

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* 9. Do you participate in other NWSRA programs?

Yes

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* 10. If no, and you would like to receive information on NWSRA programs, how would you like to be contacted?

Mail

E-mail

Please provide contact information:

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* 1. Season

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* 2. Please enter the following information below:

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* 3. Please rate below:

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* 4. Please rate the NWSRA Staff:

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* 5. Please rate the Special Event:

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* 6. Please rate Transportation:

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* 7. Any suggestions to improve this Program?

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* 8. Any suggestions for Special Events?

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* 9. Do you participate in other NWSRA programs?

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* 10. If no, and you would like to receive information on NWSRA programs, how would you like to be contacted?

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* 11. With 1 being the least likely and 10 being the most likely, how likely are you to recommend NWSRA programs and services to others.